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I am a versatile professional with experience in customer service, retail, merchandising, cashier operations, and troubleshooting for phones and computers. I bring empathy, interpersonal communication, attention to detail, a strong work ethic, graphic design, analytical thinking, editing and proofreading, and a typing speed of 57 words per minute. I am highly proficient in Microsoft Office and Google Suite applications. My personal interests include researching a variety of topics, linguistics, anthropology, crochet, and calligraphy, and I enjoy spending quality time with my two daughters.…I am a versatile professional with experience in customer service, retail, merchandising, cashier operations, and troubleshooting for phones and computers. I bring empathy, interpersonal communication, attention to detail, a strong work ethic, graphic design, analytical thinking, editing and proofreading, and a typing speed of 57 words per minute. I am highly proficient in Microsoft Office and Google Suite applications. My personal interests include researching a variety of topics, linguistics, anthropology, crochet, and calligraphy, and I enjoy spending quality time with my two daughters.

Dawn Carter

Graphic Designer, Brand Designer, Product Designer, +7

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I am a versatile professional with experience in customer service, retail, merchandising, cashier operations, and troubleshooting for phones and computers. I bring empathy, interpersonal communication, attention to detail, a strong work ethic, graphic design, analytical thinking, editing and proofreading, and a typing speed of 57 words per minute. I am highly proficient in Microsoft Office and Google Suite applications. My personal interests include researching a variety of topics, linguistics, anthropology, crochet, and calligraphy, and I enjoy spending quality time with my two daughters.…I am a versatile professional with experience in customer service, retail, merchandising, cashier operations, and troubleshooting for phones and computers. I bring empathy, interpersonal communication, attention to detail, a strong work ethic, graphic design, analytical thinking, editing and proofreading, and a typing speed of 57 words per minute. I am highly proficient in Microsoft Office and Google Suite applications. My personal interests include researching a variety of topics, linguistics, anthropology, crochet, and calligraphy, and I enjoy spending quality time with my two daughters.

Available to hire

I am a versatile professional with experience in customer service, retail, merchandising, cashier operations, and troubleshooting for phones and computers. I bring empathy, interpersonal communication, attention to detail, a strong work ethic, graphic design, analytical thinking, editing and proofreading, and a typing speed of 57 words per minute. I am highly proficient in Microsoft Office and Google Suite applications.

My personal interests include researching a variety of topics, linguistics, anthropology, crochet, and calligraphy, and I enjoy spending quality time with my two daughters.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Team Member at McAlister's Deli

August 1, 2025 - Present

Provide excellent customer service, answer questions, and make recommendations. Accurately process payments and return change and receipts. Prepare front counter and dining areas, stock supplies, assemble orders, and deliver to customers. Maintain clean and welcoming service areas.

Sandwich Artist at Subway

September 1, 2023 - April 1, 2025

Offer friendly customer service, greet customers, and make recommendations. Process payments accurately. Prepare food items per company recipes in a fast-paced environment. Conduct daily food prep, cleaning, cutting, chopping, and peeling. Monitor expiration dates, rotate stock, and ensure safe storage and sanitation standards.

Retail Lead Associate at Hot Springs Mountain Tower

October 1, 2018 - August 1, 2023

Deliver high levels of customer service; promote product knowledge and POS initiatives to increase awareness and satisfaction. Balance cash drawer within policy variances. Stock and merchandise on the sales floor per guidelines; maintain tidy store and protect company assets by adhering to loss prevention standards.

Customer Service Representative – Inbound Call Centers

January 1, 2012 - December 31, 2017

Reviewed bills, resolved inquiries, and clarified charges for customers. Arranged payments with tailored solutions. De-escalated issues through active listening, empathy, and effective resolutions. Assisted with phone upgrades and upsold features or devices. Investigated service problems and provided clear answers.

Team Member at McAlister’s Deli

August 1, 2025 - Present

Provide excellent customer service, answer questions and make recommendations. Process payments accurately and return change/receipts securely. Prepare front counter and dining areas by cleaning, stocking, assembling orders, and delivering to customers.

Customer Service Representative – Inbound Call Centers at Inbound Call Centers

January 1, 2012 - December 1, 2017

Reviewed bills, resolved inquiries, and clarified charges. Arranged payments with tailored solutions. De-escalated issues through active listening and empathy. Assisted with phone upgrades and upsold features or devices. Investigated service problems and provided clear answers.