I'm a results-driven digital marketing professional with experience in customer service, pet care, and community outreach. I specialize in content creation, social media management, SEO, and data-driven campaign optimization. I thrive in fast-paced environments and excel at collaborating with teams or working independently to deliver clear, impactful communications that boost engagement and sales.

Diane AmbeNiba

I'm a results-driven digital marketing professional with experience in customer service, pet care, and community outreach. I specialize in content creation, social media management, SEO, and data-driven campaign optimization. I thrive in fast-paced environments and excel at collaborating with teams or working independently to deliver clear, impactful communications that boost engagement and sales.

Available to hire

I’m a results-driven digital marketing professional with experience in customer service, pet care, and community outreach. I specialize in content creation, social media management, SEO, and data-driven campaign optimization.

I thrive in fast-paced environments and excel at collaborating with teams or working independently to deliver clear, impactful communications that boost engagement and sales.

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Language

English
Fluent
French
Advanced

Work Experience

Digital Marketing Specialist & Content Creator at Anonymous YouTube Channel
January 1, 2025 - Present
Developed and executed content strategy for a digital marketing channel, including video production, SEO-optimized titles/descriptions, and thumbnails, driving significant sales growth within the first year. Managed social media marketing across YouTube, TikTok, and Instagram: created short-form slideshows, captions, and hooks (e.g., BookTok promos), boosting audience engagement and follower growth. Analyzed performance metrics using platform analytics to track campaign ROI, refine content calendars, and increase views/watch time through A/B testing of topics and formats. Repurposed long-form videos into platform-specific content, enhancing cross-platform reach and conversion rates for digital products.
Pet Caretaker at Private Family Home
August 1, 2020 - June 1, 2024
Provided dedicated animal care for over 3 years, including feeding, grooming, and general wellness support. Monitored animal health and behavior daily, maintained clean living environments, offered companionship, and coordinated with veterinarians to follow prescribed care plans. Adapted care techniques to meet individual needs across breeds and temperaments; managed feeding, walking, and playtime schedules.
Retail Sales Associate at America’s Kids
October 1, 2022 - November 1, 2023
Assisted 50+ customers daily, ensuring positive shopping experiences and prompt resolution of inquiries. Efficiently operated POS systems, processed transactions, returns, and exchanges. Organized merchandise displays and monitored floor safety to minimize loss.
Caregiver at Amazing Care
October 1, 2021 - June 1, 2022
Delivered attentive client support, managed daily routines with a focus on comfort and well-being. Coordinated meal preparation and medication schedules, ensuring health and safety, and provided emotional support in a compassionate manner.
Community Outreach Assistant at The African Diaspora Alliance
October 1, 2021 - June 1, 2022
Supported community engagement by organizing cultural events, educational workshops, and campaigns. Presented sessions on African history to diverse audiences and assisted in coordination of awareness campaigns increasing community participation.

Education

High School Diploma at Frederick Douglass High School
August 1, 2020 - June 1, 2023

Qualifications

Food Service Customer Training
January 11, 2030 - February 3, 2026
CPR Certified
January 11, 2030 - February 3, 2026
CNA Certified
January 11, 2030 - February 3, 2026
Youth of the African Diaspora Program
January 11, 2030 - June 1, 2022
Food Service Customer Training
January 11, 2030 - February 3, 2026

Industry Experience

Retail, Media & Entertainment, Non-Profit Organization, Professional Services