I'm a Freelance Web Developer and Designer with hands-on experience building responsive websites, web applications, and delivering technical solutions for businesses. I excel in frontend development, UI design, system support, and troubleshooting, translating client requirements into functional, user-friendly digital products. I’m known for clear communication, problem-solving, and delivering high-quality work on time. My core skills include HTML, CSS, JavaScript; UX/UI principles, responsive design, and Wix. I work with databases like MySQL, SQL, and MongoDB, and I use tools such as GitHub, Office 365, Windows/macOS, and Power BI. I have led freelance projects, including a church website and an emergency support web app, and I’m currently a System Support Analyst at Civeo, with prior experience as a Junior System Engineer at Bluescale IT.

Deepa Ramtel

I'm a Freelance Web Developer and Designer with hands-on experience building responsive websites, web applications, and delivering technical solutions for businesses. I excel in frontend development, UI design, system support, and troubleshooting, translating client requirements into functional, user-friendly digital products. I’m known for clear communication, problem-solving, and delivering high-quality work on time. My core skills include HTML, CSS, JavaScript; UX/UI principles, responsive design, and Wix. I work with databases like MySQL, SQL, and MongoDB, and I use tools such as GitHub, Office 365, Windows/macOS, and Power BI. I have led freelance projects, including a church website and an emergency support web app, and I’m currently a System Support Analyst at Civeo, with prior experience as a Junior System Engineer at Bluescale IT.

Available to hire

I’m a Freelance Web Developer and Designer with hands-on experience building responsive websites, web applications, and delivering technical solutions for businesses. I excel in frontend development, UI design, system support, and troubleshooting, translating client requirements into functional, user-friendly digital products. I’m known for clear communication, problem-solving, and delivering high-quality work on time.

My core skills include HTML, CSS, JavaScript; UX/UI principles, responsive design, and Wix. I work with databases like MySQL, SQL, and MongoDB, and I use tools such as GitHub, Office 365, Windows/macOS, and Power BI. I have led freelance projects, including a church website and an emergency support web app, and I’m currently a System Support Analyst at Civeo, with prior experience as a Junior System Engineer at Bluescale IT.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Nepali
Advanced
Hindi
Intermediate

Work Experience

System Support Analyst at Civeo
August 1, 2023 - Present
Provided 1st–3rd level support, troubleshooting systems, software, and networks. Worked with Active Directory, Azure, PowerShell, SCCM, Citrix, and O365. Created scripts, deployment packages, and technical documentation. Conducted user training and collaborated with business teams on technical implementations.
Junior System Engineer at Bluescale IT
June 1, 2023 - August 1, 2023
Delivered Level 1 support to 1000+ users via phone, email, and ticketing systems. Managed Azure AD accounts, group policies, and backup schedules. Performed remote troubleshooting, software installation, and hardware repairs.

Education

Bachelor of Information Technology at Federation University
January 1, 2019 - January 1, 2022
Professional Year Program at Queensland International Business Academy
January 1, 2022 - January 1, 2023

Qualifications

Distinction in Business Statistics, Data Analytics, and IT Project 1 & 2
January 1, 2019 - January 1, 2022
Professional Year Program (12-week internship)
January 1, 2022 - January 1, 2023

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment, Other