Available to hire
I’m Demi Louise Hide, an enthusiastic and creative professional with 7+ years’ experience in customer service. I’m highly organized, self-motivated and thrive on helping people. I enjoy listening to others and empowering them to reach their goals.
Since graduating from UCA Epsom in 2017, I’ve freelanced in content creation for various brands, producing visuals, filming and editing content, and managing social media across platforms. I’m passionate about turning ideas into engaging content and collaborating with teams to grow brands online.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Luxury Retail Assistant / Social Media Content Creator at House of Fraser / Dune London
July 1, 2017 - July 1, 2017Sold luxury jewellery and watches; provided attentive customer service; photographed products for the website and social media; created content to connect with sentimental customers and showcase products.
Customer Advisor/Receptionist at Barrington James
December 1, 2019 - December 1, 2019Advised customers on membership options best suited to their needs; ensured a smooth customer journey; gave tours of the leisure centre; processed payments and set up direct debits; handled membership/classes/payment-related issues.
Customer Advisor/Receptionist at Pavilions in the Park / Broadbridge Heath
July 1, 2019 - July 1, 2019Greeted and assisted customers, advised on services, supported stock management and daily operations; ensured a positive visitor experience.
Freelance Social Media Manager at Wakefields Jewellers
August 31, 2023 - August 31, 2023Support startups and small businesses with their social media; content creation and editing, scheduling, community management and monthly marketing emails.
Content Creator / Social Media Manager at Boast & Blooms Social
April 1, 2025 - November 17, 2025Creating and posting content for 13 brands within the company; collaborating with multiple clients on projects; engaging with customers on social media platforms.
Education
Bachelor's Degree at University (name not provided)
January 11, 2030 - July 28, 2025BA (Hons) in Fashion Promotion & Imaging at University of the Creative Arts, Epsom
January 11, 2030 - January 1, 2017Qualifications
Industry Experience
Media & Entertainment, Healthcare, Consumer Goods, Retail, Other, Professional Services, Software & Internet
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