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I'm an Account Management expert and successful business owner with experience delivering marketing and theatrical release campaigns for major clients like Warner Discovery and EA Games. I've worked across TV, Film & Gaming industries as well as localisation vendors, and have a passion for using AI solutions to drive innovation and transform customer experiences. I love leading teams, developing client relationships, and helping companies grow by improving content localisation with smart AI technology. Having set up and sold my own business in Sweden, I've broadened my expertise working with large enterprises to speed up delivery timelines and lower costs with machine learning and model training tailored for the localisation industry.…I'm an Account Management expert and successful business owner with experience delivering marketing and theatrical release campaigns for major clients like Warner Discovery and EA Games. I've worked across TV, Film & Gaming industries as well as localisation vendors, and have a passion for using AI solutions to drive innovation and transform customer experiences. I love leading teams, developing client relationships, and helping companies grow by improving content localisation with smart AI technology. Having set up and sold my own business in Sweden, I've broadened my expertise working with large enterprises to speed up delivery timelines and lower costs with machine learning and model training tailored for the localisation industry.

Derek Ryan

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I'm an Account Management expert and successful business owner with experience delivering marketing and theatrical release campaigns for major clients like Warner Discovery and EA Games. I've worked across TV, Film & Gaming industries as well as localisation vendors, and have a passion for using AI solutions to drive innovation and transform customer experiences. I love leading teams, developing client relationships, and helping companies grow by improving content localisation with smart AI technology. Having set up and sold my own business in Sweden, I've broadened my expertise working with large enterprises to speed up delivery timelines and lower costs with machine learning and model training tailored for the localisation industry.…I'm an Account Management expert and successful business owner with experience delivering marketing and theatrical release campaigns for major clients like Warner Discovery and EA Games. I've worked across TV, Film & Gaming industries as well as localisation vendors, and have a passion for using AI solutions to drive innovation and transform customer experiences. I love leading teams, developing client relationships, and helping companies grow by improving content localisation with smart AI technology. Having set up and sold my own business in Sweden, I've broadened my expertise working with large enterprises to speed up delivery timelines and lower costs with machine learning and model training tailored for the localisation industry.

Available to hire

I’m an Account Management expert and successful business owner with experience delivering marketing and theatrical release campaigns for major clients like Warner Discovery and EA Games. I’ve worked across TV, Film & Gaming industries as well as localisation vendors, and have a passion for using AI solutions to drive innovation and transform customer experiences.

I love leading teams, developing client relationships, and helping companies grow by improving content localisation with smart AI technology. Having set up and sold my own business in Sweden, I’ve broadened my expertise working with large enterprises to speed up delivery timelines and lower costs with machine learning and model training tailored for the localisation industry.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swedish

Intermediate

Work Experience

Account Director at LILT AI (SaaS)

January 1, 2025 - Present

Spearheaded the strategic rollout and adoption of AI solutions across client portfolios and prospects, leading a team of Customer Success Managers and production personnel to deliver excellent client outcomes. Cultivated long-term client relationships, designed client retention strategies, and drove revenue through upsell and cross-sell. Collaborated with multiple departments to ensure cohesive customer journeys and managed the transition from traditional services to a scalable SaaS model. Developed frameworks to address customer adoption challenges and maximize value realization.

Enterprise Account Manager at Translated (LSP)

December 31, 2024 - July 31, 2025

Managed day-to-day maintenance, growth, and onboarding for 6 high-profile clients across various verticals, managing a portfolio valued at $5 million. Collaborated with sales and account executives to develop sales strategies, led client meetings with presentations and documentation, and served as a thought leader on evolving technology. Contributed to standardizing account management processes, planned and managed quarterly business reviews, upsold and cross-sold services, and worked with integration teams to deliver new connectivity solutions.

Media Content Manager at Electronic Arts (Gaming)

August 31, 2022 - July 31, 2025

Coordinated and delivered localized campaign assets for owned channels, paid and biddable media including AV, social, OOH, and print. Communicated project timelines, costs, and market information between brand managers, marketing strategy teams, and production. Liaised with external vendors and platform partners, built reporting and tracking systems via Airtable.

AdPub Coordinator at Warner Media (Film)

December 31, 2020 - July 31, 2025

Managed international distribution marketing projects by liaising with European offices for trailer content release in theatrical and online markets. Scheduled dubbing and subtitling, oversaw glossary management, organized content sharing for translations, and updated tracking documents for project progress. Responsible for cost accrual and purchase order issuance and implemented a new Smartsheets ordering system with super-user training.

Business Owner at Margaretehof AB Sweden

January 1, 2019 - July 31, 2025

Owned and operated an equine rehabilitation and training facility, managing business operations and client services.

Key Account Manager at Deluxe Digital Media (Film & TVOD)

March 31, 2013 - July 31, 2025

Managed a team and daily operations workflow, acted as liaison between clients and account managers, and oversaw communications between technical teams and external suppliers. Provided project tracking, client updates, cost forecasting, and managed specialized projects related to localized title generation. Worked on workflow process improvements and performance record-keeping.