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I’m Destiny Schultz, a Learning & Development specialist who helps teams turn complex processes into clear, effective training that actually sticks. I design and deliver onboarding programs, SOPs, and training materials that improve performance, reduce ramp time, and keep learners engaged from day one. With hands-on experience leading virtual and in-person training, I’ve supported cross-functional teams by building structured learning programs, facilitating sessions, and tracking performance metrics to drive measurable results. I’m certified in Learning Management Systems and comfortable working in fast-paced, hybrid environments where clarity and consistency matter. Whether you need a full onboarding program, process documentation, or engaging training content, I focus on making learning practical, streamlined, and easy to apply in real-world workflows.…I’m Destiny Schultz, a Learning & Development specialist who helps teams turn complex processes into clear, effective training that actually sticks. I design and deliver onboarding programs, SOPs, and training materials that improve performance, reduce ramp time, and keep learners engaged from day one. With hands-on experience leading virtual and in-person training, I’ve supported cross-functional teams by building structured learning programs, facilitating sessions, and tracking performance metrics to drive measurable results. I’m certified in Learning Management Systems and comfortable working in fast-paced, hybrid environments where clarity and consistency matter. Whether you need a full onboarding program, process documentation, or engaging training content, I focus on making learning practical, streamlined, and easy to apply in real-world workflows.

Destiny Schultz

Instructional Designer, Online Trainer, Content Creator, +2

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I’m Destiny Schultz, a Learning & Development specialist who helps teams turn complex processes into clear, effective training that actually sticks. I design and deliver onboarding programs, SOPs, and training materials that improve performance, reduce ramp time, and keep learners engaged from day one. With hands-on experience leading virtual and in-person training, I’ve supported cross-functional teams by building structured learning programs, facilitating sessions, and tracking performance metrics to drive measurable results. I’m certified in Learning Management Systems and comfortable working in fast-paced, hybrid environments where clarity and consistency matter. Whether you need a full onboarding program, process documentation, or engaging training content, I focus on making learning practical, streamlined, and easy to apply in real-world workflows.…I’m Destiny Schultz, a Learning & Development specialist who helps teams turn complex processes into clear, effective training that actually sticks. I design and deliver onboarding programs, SOPs, and training materials that improve performance, reduce ramp time, and keep learners engaged from day one. With hands-on experience leading virtual and in-person training, I’ve supported cross-functional teams by building structured learning programs, facilitating sessions, and tracking performance metrics to drive measurable results. I’m certified in Learning Management Systems and comfortable working in fast-paced, hybrid environments where clarity and consistency matter. Whether you need a full onboarding program, process documentation, or engaging training content, I focus on making learning practical, streamlined, and easy to apply in real-world workflows.

Available to hire

I’m Destiny Schultz, a Learning & Development specialist who helps teams turn complex processes into clear, effective training that actually sticks. I design and deliver onboarding programs, SOPs, and training materials that improve performance, reduce ramp time, and keep learners engaged from day one.

With hands-on experience leading virtual and in-person training, I’ve supported cross-functional teams by building structured learning programs, facilitating sessions, and tracking performance metrics to drive measurable results. I’m certified in Learning Management Systems and comfortable working in fast-paced, hybrid environments where clarity and consistency matter.

Whether you need a full onboarding program, process documentation, or engaging training content, I focus on making learning practical, streamlined, and easy to apply in real-world workflows.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Personal Care Assistant (PCA) at Allied Communities Services

November 30, 2023 - January 31, 2025

• Delivered 1:1 skill-based support to clients with varying learning needs, using adaptive communication to improve engagement and learning outcomes • Monitored and communicated health and behavioral observations, contributing to timely updates and improvements in individualized care plans • Maintained compliance documentation accurately and confidentially, ensuring adherence to regulatory standards and quality care • Designed individualized skill-building plans and tracked progress to improve client outcomes

Business Analyst & Corporate Trainer at Belcan LLC

January 1, 2022 - February 1, 2024

Led onboarding and job-specific training for cross-functional teams, improving time-to-competency by 50%; scheduled, hosted, and facilitated instructor-led training (ILT) sessions for new hires and team meetings; monitored training outcomes and team performance metrics (QA scores, ramp time, and operational KPIs) to identify gaps, improve proficiency, and drive measurable impact; responded to training support inquiries via email, phone, and virtual platforms, providing high-quality client support; developed and updated instructional materials, work-step guides, and training content for hybrid programs; maintained process documentation, streamlined workflows, and ensured consistent operational procedures; collaborated with internal teams to gather data, resolve discrepancies, and integrate information for reporting and analysis.

Tax Accounting Intern at V.I.T.A

December 29, 2020 - February 26, 2021

• Supported remote tax preparation efforts for Massachusetts residents during the COVID-19 pandemic • Ensured document accuracy and customer compliance before completing filings via phone consultations

Camp Counselor Assistant at Boys & Girls Club

June 2, 2014 - August 29, 2014

• Supported structured learning by creating lesson plans, enrichment activities, and tutoring sessions aligned with measurable reading and math goals • Tracked student learning progress and communicated development needs to senior counselors—early experience with data-driven learning support • Assisted in coordinating daily program logistics, including classroom setup/teardown, materials management, and scheduling of activities • Collaborated with head counselors to deliver consistent instruction, ensure safety, and maintain an organized learning environment • Developed ongoing enrichment sessions and learning activities to support continuous skill development and track progress against measurable objectives

Education

Bachelor of Science in Business at Bay Path University

August 1, 2016 - May 21, 2021

Major: Accounting, Minors: Cybersecurity & Information Assurance

Qualifications

Corporate Management Certificate

March 31, 2022 - April 7, 2026

The Corporate Management course on Cursa explores key aspects of corporate leadership and business administration. It covers management fundamentals, strategic decision-making, and financial practices, while emphasizing the importance of training, team development, and employee growth. The course also examines leadership styles, motivation, organizational behavior, and corporate social responsibility, showing how effective management drives both performance and positive impact.

Foundations of Learning Management Systems (LMS)

October 2, 2025 - October 2, 2025

This certificate program provides comprehensive knowledge of Learning Management Systems, including their design, implementation, and administration in organizational settings. Participants learn to navigate key LMS platforms, manage user roles and permissions, create and deliver engaging online training, track learner progress, and generate meaningful analytics to measure learning outcomes. The program equips professionals with practical skills to enhance training effectiveness, streamline learning operations, and support scalable workforce development initiatives.