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Hi, I’m Chima Ugokwe . I’m an experienced electrical support specialist focused on optimizing procurement and improving customer communication. In every role I bring a tech-driven .…

Chima Ugokwe

Audio Engineer, Sound Technician, Content Creator

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Hi, I’m Chima Ugokwe . I’m an experienced electrical support specialist focused on optimizing procurement and improving customer communication. In every role I bring a tech-driven .…

Available to hire

Hi, I’m Chima Ugokwe . I’m an experienced electrical support specialist focused on optimizing procurement and improving customer communication.
In every role I bring a tech-driven .

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Support Specialist at Ugos Global Service Company

June 1, 2023 - December 1, 2024

Negotiate best pricing for electrical materials and equipment; communicate with customers via phone and chat to ensure clear requirements; perform comprehensive inventory tracking using asset management tools to improve procurement efficiency.

Electrical Support Specialist at International Institute Of Tropical Agriculture

August 1, 2020 - April 1, 2023

Track telephone calls and provide electrical technical support; support electrical issues and maintenance updates; serve as electrical support technician for IT department to improve support and call resolution; help save company money through efficient support.