Hi, I’m Devin Brinkley, an MBA-trained marketing and brand-ops leader based in Swan Point, Maryland. I bring over 10 years of experience spanning brand strategy, operational optimization, and communications management, with a track record in healthcare and professional services. My approach is data-driven and collaborative, focused on building scalable systems and delivering measurable growth. I excel at leading cross-functional teams and vendors to hit market-share and revenue goals, crafting multi-channel campaigns and processes (including AI-powered SOPs) that boost efficiency and visibility. I’m passionate about turning insights into compelling brand stories and practical actions that move the needle for clients and organizations alike.

Devin Brinkley

Hi, I’m Devin Brinkley, an MBA-trained marketing and brand-ops leader based in Swan Point, Maryland. I bring over 10 years of experience spanning brand strategy, operational optimization, and communications management, with a track record in healthcare and professional services. My approach is data-driven and collaborative, focused on building scalable systems and delivering measurable growth. I excel at leading cross-functional teams and vendors to hit market-share and revenue goals, crafting multi-channel campaigns and processes (including AI-powered SOPs) that boost efficiency and visibility. I’m passionate about turning insights into compelling brand stories and practical actions that move the needle for clients and organizations alike.

Available to hire

Hi, I’m Devin Brinkley, an MBA-trained marketing and brand-ops leader based in Swan Point, Maryland. I bring over 10 years of experience spanning brand strategy, operational optimization, and communications management, with a track record in healthcare and professional services. My approach is data-driven and collaborative, focused on building scalable systems and delivering measurable growth.

I excel at leading cross-functional teams and vendors to hit market-share and revenue goals, crafting multi-channel campaigns and processes (including AI-powered SOPs) that boost efficiency and visibility. I’m passionate about turning insights into compelling brand stories and practical actions that move the needle for clients and organizations alike.

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Language

English
Fluent

Work Experience

Founder & Head of Brand Strategy & Operations at Creative Gravity Social Media
February 1, 2020 - Present
Directed data-backed content strategy for 50+ mission-aligned brands, driving up to 150% web traffic growth and a 40% engagement lift, resulting in over $1M in direct client revenue. Executed a 40% reduction in manual workloads and 30% improvement in delivery speed by revamping backend operations and introducing AI-powered SOPs. Recruited, built, and managed a diverse creative team (designers, copywriters, VAs), overseeing performance metrics, implementing asynchronous collaboration systems, and ensuring values-aligned execution across all projects. Developed and scaled service offerings, increasing average client lifetime value (LTV) by 3x while reducing client onboarding friction by 50% through process refinement.
Digital Strategy Consultant at Heartfold Healing
July 1, 2025 - October 1, 2025
Directed comprehensive social media strategy and digital marketing campaigns across primary platforms to support rapid market entry; developed targeted lead-generation funnels and initiated visibility campaigns, including strategic press and podcast outreach. Advised executive leadership on scalable internal systems architecture and coordinated logistics for a national product launch initiative.
Marketing & Operations Manager at MedStar Health Institute for Quality & Safety
July 1, 2018 - March 31, 2022
Managed an operational budget exceeding $1M annually, implementing efficiency metrics that yielded $150K in documented cost savings per year and improved vendor management workflows; increased institutional brand visibility by over 40% and boosted program participation by 45% through integrated multi-channel campaigns; led a digital engagement strategy that tripled LinkedIn audience growth and improved web traffic; ensured marketing materials adhered to internal quality and safety standards.
Business & Program Manager at MedStar Health Institute for Quality & Safety
June 1, 2017 - July 31, 2018
Streamlined interdepartmental communications and supervised milestone-driven programs; onboarded clinical and administrative stakeholders to meet project milestones; aligned operations with strategic goals and regulatory requirements.
Project Manager & Administrative Coordinator at MedStar Health Institute for Quality & Safety
April 1, 2015 - June 30, 2017
Acted as operational liaison; streamlined cross-departmental communications and scheduling for critical project milestones; developed and delivered onboarding curricula for new personnel to ensure rapid integration into established workflows.
Digital Strategy Consultant at Hartfield Healing
July 1, 2025 - October 1, 2025
Directed comprehensive social media strategy and digital marketing campaigns across primary platforms to support rapid market entry. Developed targeted lead-gen funnels and initiated visibility campaigns, advising on scalable internal systems for a national product launch.

Education

MBA in Business Administration at University of Maryland Global Campus
January 11, 2030 - January 1, 2016
BA in Communications at University of Maryland Global Campus
January 11, 2030 - January 1, 2014
MBA in Business Administration at University of Maryland Global Campus
January 11, 2030 - January 1, 2016
BA in Communications at University of Maryland Global Campus
January 11, 2030 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Media & Entertainment, Education, Other