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Results-driven finance and customer service professional with over 8 years of experience in the financial services sector. Skilled in client relationship management, financial documentation, reporting, and operational coordination. Detail-oriented and committed to delivering accurate results while achieving organizational targets.…

Ishara Bandara

Project Manager, Content Producer, Data Analyst, +2

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Results-driven finance and customer service professional with over 8 years of experience in the financial services sector. Skilled in client relationship management, financial documentation, reporting, and operational coordination. Detail-oriented and committed to delivering accurate results while achieving organizational targets.…

Available to hire

Results-driven finance and customer service professional
with over 8 years of experience in the financial services
sector. Skilled in client relationship management,
financial documentation, reporting, and operational
coordination. Detail-oriented and committed to delivering
accurate results while achieving organizational targets.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Sinhala, Sinhalese

Advanced

Work Experience

Senior Officer at People's Leasing & Finance PLC

January 1, 2016 - January 1, 2022

Managed 50+ daily customer inquiries while maintaining high service standards; ensured accurate preparation and verification of financial and client documentation; coordinated with internal departments to ensure timely loan processing and service delivery; maintained detailed records and prepared reports for branch performance monitoring; contributed to achieving monthly branch targets through efficient documentation and processing; supported compliance with company financial policy and procedures

Customer Service Officer at Vallibel Finance

January 1, 2014 - January 1, 2016

Delivered high-quality frontline customer service; assisted customers with financial products, applications, and documentation; maintained accurate transaction records and client data; resolved customer concerns efficiently to enhance satisfaction; supported daily administrative and operational activities

Coordinating Executive at The Finance Company PLC

January 1, 2013 - January 1, 2014

Coordinated operational and administrative tasks; assisted senior officers with financial reporting and documentation; handled customer communications and processed data accurately; supported internal team operations to ensure smooth workflow