Sr. ETL Lead at Rogers Communications Inc.

Responsible for all stages of STLC/SDLC; gathered requirements with customer counterparts; managed multiple projects with onshore/offshore teams; contributed to High-Level and Detail Design Documents; designed, developed, and executed test cases and test plans; maintained test documentation; prepared testing strategy and communicated approach via Jira/Confluence; executed manual tests (functional, system, integration, regression) for downstream ETL applications; validated web app behavior across Chrome/Firefox; collaborated with business teams to secure test data; manipulated data in UNIX, performed source-to-target validation using SQL (SQL Developer, SSMS) for mapping/transformation rules; conducted Flat File (CSV) to DB, DB to DB validations; ensured data accuracy and consistency across layers; created/exported test cases in Jira; collaborated with Developers, Product Owners, and Development Managers to troubleshoot and resolve defects; managed defect reports, weekly defect calls, Q

Sr. Quality Assurance Analyst at Rogers Communications Inc.

Applied QA methodology and validation procedures in Waterfall and Agile environments; gathered and analyzed requirements with customer counterparts; worked with development to implement countermeasures for major findings affecting critical path; participated in Application Design/Detail Design Document reviews; coordinated with test labs for timely test data delivery; created test strategies and plans, tracked testing efforts to keep projects on schedule; reviewed/executed test cases and prepared test summaries; performed data validation via Hive; analyzed source systems, staging area, fact and dimension tables in data warehouse; wrote SQL queries for source-to-target testing; backend validation with SQL; extensive ETL and regression testing; defect management using HP-ALM; created/presented testing reports (MSTR).

Business Analyst at URO Technologies Inc.

Elicited, reviewed, and edited requirements; led weekly stand-up meetings across customer service, technology, and marketing to address issues and improve processes; identified inconsistencies, tested and trained on efficiencies; facilitated workshops and validated functional requirements and process flows; ensured issues were tracked and resolved in a timely manner; communicated changes to development team and stakeholders; contributed to user experience concepts for interface development; mentored team members and supported project milestones.