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I am a dedicated and detail-oriented professional with experience spanning data annotation, customer service, administration, and finance. My diverse background has equipped me with strong analytical, communication, and organizational skills that enable me to deliver accurate, high-quality results in both technical and client-facing roles. In data annotation, I have worked on image, text, and video labeling projects, ensuring precise data tagging that supports the development of AI and machine learning models. I am proficient with various annotation tools and maintain a strong commitment to data integrity and quality standards. My customer service experience has strengthened my ability to handle client inquiries efficiently, resolve issues professionally, and maintain positive relationships with both customers and team members. In administration and finance, I have managed documentation, processed transactions, and supported day-to-day office operations with efficiency and discretion. I thrive in dynamic environments, adapt quickly to new technologies, and am passionate about contributing to teams that value accuracy, collaboration, and innovation.…I am a dedicated and detail-oriented professional with experience spanning data annotation, customer service, administration, and finance. My diverse background has equipped me with strong analytical, communication, and organizational skills that enable me to deliver accurate, high-quality results in both technical and client-facing roles. In data annotation, I have worked on image, text, and video labeling projects, ensuring precise data tagging that supports the development of AI and machine learning models. I am proficient with various annotation tools and maintain a strong commitment to data integrity and quality standards. My customer service experience has strengthened my ability to handle client inquiries efficiently, resolve issues professionally, and maintain positive relationships with both customers and team members. In administration and finance, I have managed documentation, processed transactions, and supported day-to-day office operations with efficiency and discretion. I thrive in dynamic environments, adapt quickly to new technologies, and am passionate about contributing to teams that value accuracy, collaboration, and innovation.

Diana Rose Adhiambo

Data Annotator, Data Collector, Audio Transcriber, +1

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I am a dedicated and detail-oriented professional with experience spanning data annotation, customer service, administration, and finance. My diverse background has equipped me with strong analytical, communication, and organizational skills that enable me to deliver accurate, high-quality results in both technical and client-facing roles. In data annotation, I have worked on image, text, and video labeling projects, ensuring precise data tagging that supports the development of AI and machine learning models. I am proficient with various annotation tools and maintain a strong commitment to data integrity and quality standards. My customer service experience has strengthened my ability to handle client inquiries efficiently, resolve issues professionally, and maintain positive relationships with both customers and team members. In administration and finance, I have managed documentation, processed transactions, and supported day-to-day office operations with efficiency and discretion. I thrive in dynamic environments, adapt quickly to new technologies, and am passionate about contributing to teams that value accuracy, collaboration, and innovation.…I am a dedicated and detail-oriented professional with experience spanning data annotation, customer service, administration, and finance. My diverse background has equipped me with strong analytical, communication, and organizational skills that enable me to deliver accurate, high-quality results in both technical and client-facing roles. In data annotation, I have worked on image, text, and video labeling projects, ensuring precise data tagging that supports the development of AI and machine learning models. I am proficient with various annotation tools and maintain a strong commitment to data integrity and quality standards. My customer service experience has strengthened my ability to handle client inquiries efficiently, resolve issues professionally, and maintain positive relationships with both customers and team members. In administration and finance, I have managed documentation, processed transactions, and supported day-to-day office operations with efficiency and discretion. I thrive in dynamic environments, adapt quickly to new technologies, and am passionate about contributing to teams that value accuracy, collaboration, and innovation.

Available to hire

I am a dedicated and detail-oriented professional with experience spanning data annotation, customer service, administration, and finance. My diverse background has equipped me with strong analytical, communication, and organizational skills that enable me to deliver accurate, high-quality results in both technical and client-facing roles.

In data annotation, I have worked on image, text, and video labeling projects, ensuring precise data tagging that supports the development of AI and machine learning models. I am proficient with various annotation tools and maintain a strong commitment to data integrity and quality standards.

My customer service experience has strengthened my ability to handle client inquiries efficiently, resolve issues professionally, and maintain positive relationships with both customers and team members. In administration and finance, I have managed documentation, processed transactions, and supported day-to-day office operations with efficiency and discretion.

I thrive in dynamic environments, adapt quickly to new technologies, and am passionate about contributing to teams that value accuracy, collaboration, and innovation.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Swahili

Fluent

Work Experience

Customer Service Representative at Solcrete Contractors Ltd

March 1, 2023 - Present

Responsible for managing accounts in construction industry while ensuring quality service. Promptly respond to customer enquiries in person or via phone, email, mail or social media. Quickly and efficiently open customer accounts by accurately recording account data. Maintain financial accounts by processing customer adjustments timely and professionally. Increased customer base by 30% during the year 2024 due to the delivery of quick service.

Front Desk Agent at Auka & Associates Ltd

February 1, 2023 - October 11, 2025

Used strong communication skills to collaborate with team members to ensure efficient service. Created and maintained office forms and procedures to assist with administrative tasks. Processed orders, determined charges, and oversaw billing and payments. Greeted and welcomed clients with a warm, friendly and positive attitude. Coordinated the repair and maintenance of office supplies and equipment.

Finance Intern at Solcrete Contractors Ltd

April 1, 2022 - October 11, 2025

Optimized financial operations by streamlining tax return processes, assisting in accurate financial statement preparation. Assisted in preparing accurate financial statements, supporting informed decision-making. Maintained precise petty cash records, improving transparency and accountability. Managed invoices, purchase orders, and delivery notes to ensure smooth transactions.