Available to hire
I am a Tourism technician and I am 29 years old. I have previous experience in hostels, camping parks, hotels, as a hostess and a recepticionist. I also have experience in costumer support and content review.
I am willing to expand my knowlegde and gain experience with new types of jobs. I can’t wait to start a freelancer role!
Language
Portuguese
Fluent
English
Advanced
French
Beginner
Spanish; Castilian
Fluent
Work Experience
Receptionist Intern at Orbitur Camping Park, Costa da Caparica
November 1, 2016 - May 1, 2017Receptionist intern at Orbitur Camping Park, Costa da Caparica. Assisted guests with check-in/check-out, reservations, and information services; supported front desk operations and guest inquiries.
Hostess at Hotel Jumeirah Minah Al Salam (Dubai)
June 1, 2018 - July 1, 2018Hostess at Hotel Jumeirah Minah Al Salam, Dubai. Greeted guests, assisted with seating, and supported guest service and events.
Customer Service Representative at Sitel (Vueling project, Lisbon)
July 1, 2018 - November 1, 2018Customer service representative for the Vueling project; responded to customer inquiries, processed bookings, and resolved issues.
Customer Service Representative at Sitel (Airbnb project, Lisbon, Telework)
September 1, 2018 - November 1, 2018Customer service representative for the Airbnb project; addressed guest inquiries, resolved issues, and supported reservations remotely.
Content Reviewer at Majorel
September 1, 2021 - April 1, 2022Content Reviewer for Apps project; reviewed user-submitted content for quality and policy compliance; flagged inappropriate content and annotated guidelines.
Content Reviewer at Majorel
April 1, 2022 - April 1, 2023Content Reviewer for AI project; performed content moderation for AI-related apps; ensured accuracy and policy adherence; maintained thorough documentation.
Rececionista estagiária at Parque de campismo Orbitur
November 1, 2016 - May 1, 2017Receptionist intern overseeing guest services, check-in/check-out, reservations and general administrative tasks at Orbitur campsite in Costa da Caparica.
Hostess at Hotel Jumeirah Minah Al Salam
June 1, 2018 - July 1, 2018Greeted guests, assisted with seating and guest assistance in a high-end hotel environment in Dubai.
Customer Service Representative at Sitel
July 1, 2018 - November 1, 2018Project Vueling – front-line customer support, inquiries, bookings and issue resolution for a Lisbon-based project.
Customer Service Representative at Sitel
July 1, 2018 - November 1, 2018Project Airbnb – remote customer support for hosts and guests as part of a Telework arrangement.
Content Reviewer at Majorel
April 1, 2023 - PresentInteligência Artificial project – ongoing content review in Lisbon.
Education
Curso Profissional Técnico de Turismo at Escola Básica e Secundária Francisco Simoões
September 1, 2014 - July 1, 2017Curso de Rececionista de Hotel at Instituto de Emprego e Formação Profissional
December 1, 2020 - September 1, 2021Curso Profissional Técnico de Turismo at Escola Básica e Secundária Francisco Simoões
September 1, 2014 - July 1, 2017Curso de Rececionista de Hotel at Instituto de Emprego e Formação Profissional
December 1, 2020 - September 1, 2021Qualifications
Hotel Receptionist Course
December 1, 2020 - September 1, 2021Curso de Rececionista de Hotel
December 1, 2020 - September 1, 2021Industry Experience
Travel & Hospitality, Professional Services, Media & Entertainment, Retail, Software & Internet, Education
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