I am a performance-driven professional with experience in technical support and sales support for customer services, focused on understanding customer needs, diagnosing home appliance issues, and delivering reliable service. I collaborate effectively with cross-functional teams to drive results and ensure customer satisfaction. I have a proven track record of increasing revenue through effective sales cycles, working with cross-functional teams, and maintaining high standards of customer satisfaction (NPS & Quality). I am committed to mutual growth and continuous improvement in fast-paced service environments.…

Dinanath Bhattarai

I am a performance-driven professional with experience in technical support and sales support for customer services, focused on understanding customer needs, diagnosing home appliance issues, and delivering reliable service. I collaborate effectively with cross-functional teams to drive results and ensure customer satisfaction. I have a proven track record of increasing revenue through effective sales cycles, working with cross-functional teams, and maintaining high standards of customer satisfaction (NPS & Quality). I am committed to mutual growth and continuous improvement in fast-paced service environments.…

Available to hire

I am a performance-driven professional with experience in technical support and sales support for customer services, focused on understanding customer needs, diagnosing home appliance issues, and delivering reliable service. I collaborate effectively with cross-functional teams to drive results and ensure customer satisfaction.

I have a proven track record of increasing revenue through effective sales cycles, working with cross-functional teams, and maintaining high standards of customer satisfaction (NPS & Quality). I am committed to mutual growth and continuous improvement in fast-paced service environments.

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Language

English
Advanced
Hindi
Intermediate
Nepali
Intermediate

Work Experience

Technical Specialist/Sales at 247.ai
June 1, 2019 - June 1, 2023
Determined customer needs and diagnosed home appliance problems; explained features and proper operation of home appliances; scheduled service visits for extensive repairs; introduced customers to warranty programs and generated additional sales; provided home improvement service options and scheduled visits; increased revenue by implementing effective sales strategies across the sales cycle; exceeded sales goals by overhauling processes and facilitating market development.

Education

Bachelor of Commerce (B.Com.) at Gitam University
January 1, 2018 - January 1, 2021
Higher Secondary at RIOS
January 1, 2016 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Retail, Manufacturing, Consumer Goods, Other