Over the past 10 years, I have worked on multiple code development and systems operations projects, which have shaped my view of technical documentation as a critical aspect of an organization's ability to remain relevant and up to date. My services center on the maintenance software lifecycle delivery: from writing automation vectors to Standard Operating Procedures(SOP). You will benefit from a qualified work experience cooperating primarily with the IT, Telco and Education sectors. The majority of the years were dedicated to documentation version control in referenced KMS and Wiki platforms such as Confluence and Notion. I stand by the motto that every issue can be solved! Let me handle the challenge you have on your hands and provide you with quality service.

Diogo Santos

Over the past 10 years, I have worked on multiple code development and systems operations projects, which have shaped my view of technical documentation as a critical aspect of an organization's ability to remain relevant and up to date. My services center on the maintenance software lifecycle delivery: from writing automation vectors to Standard Operating Procedures(SOP). You will benefit from a qualified work experience cooperating primarily with the IT, Telco and Education sectors. The majority of the years were dedicated to documentation version control in referenced KMS and Wiki platforms such as Confluence and Notion. I stand by the motto that every issue can be solved! Let me handle the challenge you have on your hands and provide you with quality service.

Available to hire

Over the past 10 years, I have worked on multiple code development and systems operations projects, which have shaped my view of technical documentation as a critical aspect of an organization’s ability to remain relevant and up to date.

My services center on the maintenance software lifecycle delivery: from writing automation vectors to Standard Operating Procedures(SOP).

You will benefit from a qualified work experience cooperating primarily with the IT, Telco and Education sectors. The majority of the years were dedicated to documentation version control in referenced KMS and Wiki platforms such as Confluence and Notion.

I stand by the motto that every issue can be solved! Let me handle the challenge you have on your hands and provide you with quality service.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Cloud Infra DevOps at T-Systems Iberia
December 12, 2022 - December 20, 2024
Openstack Cloud Engineer at Fairbanks BV
April 8, 2019 - December 30, 2022
Technical Support Representative at Readytech
March 6, 2017 - March 1, 2019

Education

Associate's degree at CINEL
November 1, 2011 - December 31, 2013

Qualifications

Certified Openstack Administrator
August 17, 2020 - January 11, 2021
Certification ID: COA-2100-110199-0100 Provider: Openstack Foundation
LFCS: Linux Foundation Certified Systems Administrator
November 1, 2019 - November 30, 2022
Certificate ID Number: LFCS-1900-002504-0100 Provider: The Linux Foundation
Net DevOps with Ansible
December 15, 2023 - December 15, 2023
Provider: O'Reilly Media

Industry Experience

Computers & Electronics, Education, Software & Internet, Telecommunications

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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