I'm a Quality Engineering professional with 10+ years of experience across manual and automation testing, specializing in process optimization, API validation, and framework development. I’m passionate about building reliable automation that complements rigorous manual testing and strengthens Agile delivery. I thrive in collaborative teams, mentor peers, and work closely with development and DevOps to improve upstream quality and accelerate release cycles.

Dylan Smith

I'm a Quality Engineering professional with 10+ years of experience across manual and automation testing, specializing in process optimization, API validation, and framework development. I’m passionate about building reliable automation that complements rigorous manual testing and strengthens Agile delivery. I thrive in collaborative teams, mentor peers, and work closely with development and DevOps to improve upstream quality and accelerate release cycles.

Available to hire

I’m a Quality Engineering professional with 10+ years of experience across manual and automation testing, specializing in process optimization, API validation, and framework development. I’m passionate about building reliable automation that complements rigorous manual testing and strengthens Agile delivery.

I thrive in collaborative teams, mentor peers, and work closely with development and DevOps to improve upstream quality and accelerate release cycles.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior QA Analyst at WebstaurantStore
January 1, 2022 - Present
Primary QA resource for enterprise projects across Order Systems and Catalog enhancements. Led automation-first initiatives, reduced manual testing, and collaborated with Development to integrate automation into CI/CD pipelines. Standardized Dev–QA handoffs with a developer checklist, mentored interns, and supported management-driven process improvements. Key projects included Order Systems & Orders API, Auto-Reorders, Order.cfm & Storefront, SOM Two-Way Testing & IDS, Order Routing & Shipment Telemetrics, Catalog Enhancements & ES8 Upgrade.
SQA Analyst at Publix Super Markets
January 1, 2016 - January 1, 2022
Collaborated with multiple teams on POS systems to improve functionality and customer experience. Conducted manual testing in Quality Center and Azure DevOps, translating requirements into detailed test cases and executing regression suites. Managed lab environments and test systems, authored comprehensive documentation, mentored junior QA analysts, and led Agile ceremonies to deliver high-value initiatives.

Education

Bachelor's Degree at Polk State College
January 11, 2030 - December 8, 2025
Associate Degree at Polk State College
January 11, 2030 - December 8, 2025

Qualifications

Scrum Master
January 1, 2020 - December 8, 2025
CompTIA A+
January 11, 2030 - December 8, 2025

Industry Experience

Retail, Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert

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