I am an automation workflow builder with hands-on experience developing AI-powered business systems. I specialize in creating customer support workflows, lead capture systems, AI receptionists, appointment booking agents, and email automation, with a focus on RAG-powered knowledge systems to drive practical outcomes. I value reliable, scalable automation and enjoy collaborating with teams to turn complex requirements into efficient, value-adding solutions. I’m committed to continuous learning and delivering tangible improvements for clients.

Dube Perez

I am an automation workflow builder with hands-on experience developing AI-powered business systems. I specialize in creating customer support workflows, lead capture systems, AI receptionists, appointment booking agents, and email automation, with a focus on RAG-powered knowledge systems to drive practical outcomes. I value reliable, scalable automation and enjoy collaborating with teams to turn complex requirements into efficient, value-adding solutions. I’m committed to continuous learning and delivering tangible improvements for clients.

Available to hire

I am an automation workflow builder with hands-on experience developing AI-powered business systems. I specialize in creating customer support workflows, lead capture systems, AI receptionists, appointment booking agents, and email automation, with a focus on RAG-powered knowledge systems to drive practical outcomes.

I value reliable, scalable automation and enjoy collaborating with teams to turn complex requirements into efficient, value-adding solutions. I’m committed to continuous learning and delivering tangible improvements for clients.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Fluent
Spanish; Castilian
Beginner

Work Experience

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Education

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Qualifications

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Industry Experience

Telecommunications, Other
    paper Projects I have worked on

    Workflows / Systems you’ve built

    AI Customer Support workflows (FAQ answering, RAG-backed responses)

    Lead-capture systems integrated with Voiceflow + Airtable

    Appointment booking and scheduling workflows (Google Calendar integration)

    Email management & categorization automations (inbox triage, draft replies)

    Automated blog-post / content generator (topic + audience → research → draft)

    Virtual receptionist / voice agent workflows (voice triggers, call handling)

    Voice-controlled email agent (11 Labs voice → webhook → email flows)

    RAG chatbots / agents (Retrieval-Augmented Generation with vector Data Basess + chat memory)

    Combined RAG + Email Automation (use RAG to draft or auto-reply emails)

    Personal email & calendar manager (automated events + inbox handling)

    Among others which have to be custom for specific workflows of a particular business.