I’m transitioning into marketing after leading operations and project delivery as a Chief of Staff/Head of Ops. My edge is rigor: I design GTM plans, build content pipelines, run campaigns end-to-end, and wire up simple dashboards so decisions aren’t guesswork. I’m hands-on (Notion, Google Sheets, Canva, social scheduling) and comfortable translating goals into weekly sprints, briefs, and measurable outcomes. Expect clear scopes, on-time launches, and reporting that tells you what worked and what to cut. Bilingual French/English. Remote from France.

Dylane Hung

I’m transitioning into marketing after leading operations and project delivery as a Chief of Staff/Head of Ops. My edge is rigor: I design GTM plans, build content pipelines, run campaigns end-to-end, and wire up simple dashboards so decisions aren’t guesswork. I’m hands-on (Notion, Google Sheets, Canva, social scheduling) and comfortable translating goals into weekly sprints, briefs, and measurable outcomes. Expect clear scopes, on-time launches, and reporting that tells you what worked and what to cut. Bilingual French/English. Remote from France.

Available to hire

I’m transitioning into marketing after leading operations and project delivery as a Chief of Staff/Head of Ops. My edge is rigor: I design GTM plans, build content pipelines, run campaigns end-to-end, and wire up simple dashboards so decisions aren’t guesswork. I’m hands-on (Notion, Google Sheets, Canva, social scheduling) and comfortable translating goals into weekly sprints, briefs, and measurable outcomes. Expect clear scopes, on-time launches, and reporting that tells you what worked and what to cut. Bilingual French/English. Remote from France.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
French
Fluent
Spanish; Castilian
Advanced
Chinese
Advanced

Work Experience

Operations Manager at La Source
January 1, 2025 - Present
Remote role providing day-to-day admin ops for sports-focused consulting projects; manage HR trackers, internal documentation, and vendor communications; support COO with planning, scheduling, and process optimization.
Fractional Chief of Staff at The Connect
January 1, 2025 - Present
Oversee internal coordination and stakeholder follow-up (all hands, product strategy, GTM strategy); manage operational tools, set OKRs, and align cross-functional teams.
Business Process Consultant at Operations Mavenue
January 1, 2025 - Present
Conduct knowledge extraction (KE) interviews to map client workflows and translate them into clear SOPs; build customized Operations Manuals and structure back-office systems for scaling clients; identify inefficiencies and suggest automation or tool-based solutions for administrative workflows; collaborate cross-functionally with CEOs, ops managers, and executive assistants.
Chief of Staff at Surfe
January 1, 2025 - September 17, 2025
Led cross-functional operations and strategic initiatives alongside the CEO and CTO, including investor relations, fundraising project planning, and partnership development; launched and structured Finance and HR departments from scratch; introduced KPI-based performance tracking; oversaw cross-team projects.
Head of Operations Planning & Performance at Gorillas
January 1, 2023 - September 17, 2025
Directed national operational planning across 30+ locations and 1,000+ delivery riders; designed performance monitoring systems, reducing SLA delivery time; managed a 9-person team; mentored staff and promoted two team members to manager.
Senior Project Manager (Compliance) at Deliveroo
January 1, 2021 - September 17, 2025
Developed and optimized compliance processes, increasing adherence rates and mitigating legal risks; led a remote team to streamline workflows and increase administrative efficiency.
Fleet Coordinator at Deliveroo
January 1, 2018 - September 17, 2025
Coordinated logistics for 50+ engagement and operational events across six months; led weekly planning meetings; enhanced fleet satisfaction and event impact.
Events Project Assistant at Handicap International
January 1, 2018 - September 17, 2025
Planned and executed large-scale public awareness events, including La Pyramide de Chaussures and Sport Ensemble; managed logistics, volunteer recruitment, and budget-adherent scheduling.

Education

Master in International Relations at Université Jean Moulin Lyon 3
January 1, 2014 - January 1, 2015
Bachelor in Communication & Languages at Tamsui University, Taipei, Taiwan
January 1, 2013 - January 1, 2014
Bachelor Chinese-English & Communication at Université Jean Moulin Lyon 3, Lyon, France
January 1, 2011 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Transportation & Logistics, Travel & Hospitality, Media & Entertainment, Software & Internet