Mechatronics Engineering student at Monash University and a First Class Honours graduate in Software Engineering (London Metropolitan University). I have hands-on IT support experience troubleshooting hardware, networks, and office systems, with a strong technical foundation across programming, databases, and cybersecurity fundamentals.

Sanupa Bimsath Marapana

Mechatronics Engineering student at Monash University and a First Class Honours graduate in Software Engineering (London Metropolitan University). I have hands-on IT support experience troubleshooting hardware, networks, and office systems, with a strong technical foundation across programming, databases, and cybersecurity fundamentals.

Available to hire

Mechatronics Engineering student at Monash University and a First Class Honours graduate in Software Engineering (London Metropolitan University). I have hands-on IT support experience troubleshooting hardware, networks, and office systems, with a strong technical foundation across programming, databases, and cybersecurity fundamentals.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

IT Support Executive at Sara Enterprises Pvt Ltd
January 1, 2025 - Present
Provided daily IT support for office staff and management systems, resolving issues efficiently. Maintained and troubleshot hardware, printers, and office networks. Supported email configuration and account management, secure data backups, and basic cybersecurity practices. Maintained IT inventory and liaised with vendors on technology purchases. Contributed to digital transformation initiatives and reviewed performance reports for strategic planning.

Education

Bachelor of Engineering (Mechatronics) at Monash University
January 11, 2030 - August 3, 2026
BEng (Hons) Software Engineering at London Metropolitan University
January 11, 2030 - August 3, 2026
Pearson Level 7 Diploma in Strategic Management at Pearson
January 11, 2030 - August 3, 2026

Qualifications

Higher National Diploma in Computing (Software Engineering)
January 11, 2030 - August 3, 2026
Working with Children Check (Victoria)
January 11, 2030 - August 3, 2026

Industry Experience

Computers & Electronics, Education, Professional Services, Software & Internet