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I'm Ernest Cooper, a dedicated and versatile professional blending automotive service expertise with a passion for creative content and community-building. I excel at diagnostics, repairs, and maintaining high standards of customer service, while also leading teams and mentoring colleagues. Beyond my day-to-day work, I create engaging content for gaming communities and strategy discussions, always eager to learn new tools and collaborate.…I'm Ernest Cooper, a dedicated and versatile professional blending automotive service expertise with a passion for creative content and community-building. I excel at diagnostics, repairs, and maintaining high standards of customer service, while also leading teams and mentoring colleagues. Beyond my day-to-day work, I create engaging content for gaming communities and strategy discussions, always eager to learn new tools and collaborate.

Ernest Cooper

Content Creator, Graphic Designer, Designer, +2

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I'm Ernest Cooper, a dedicated and versatile professional blending automotive service expertise with a passion for creative content and community-building. I excel at diagnostics, repairs, and maintaining high standards of customer service, while also leading teams and mentoring colleagues. Beyond my day-to-day work, I create engaging content for gaming communities and strategy discussions, always eager to learn new tools and collaborate.…I'm Ernest Cooper, a dedicated and versatile professional blending automotive service expertise with a passion for creative content and community-building. I excel at diagnostics, repairs, and maintaining high standards of customer service, while also leading teams and mentoring colleagues. Beyond my day-to-day work, I create engaging content for gaming communities and strategy discussions, always eager to learn new tools and collaborate.

Available to hire

I’m Ernest Cooper, a dedicated and versatile professional blending automotive service expertise with a passion for creative content and community-building. I excel at diagnostics, repairs, and maintaining high standards of customer service, while also leading teams and mentoring colleagues.

Beyond my day-to-day work, I create engaging content for gaming communities and strategy discussions, always eager to learn new tools and collaborate.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Automotive Technician at Firestone Complete Auto Care

July 1, 2023 - Present

Perform advanced diagnostics, repairs, and preventive maintenance on a wide range of vehicles. Provide leadership and technical guidance to junior technicians, ensuring quality and efficiency. Maintain a safe and organized work environment while meeting company performance goals. Deliver excellent customer service by clearly explaining vehicle issues and repair solutions. Stay current on industry best practices, tools, and technologies to maximize shop productivity.

Service Technician/Installer at Spectrum Cable

March 1, 2019 - September 11, 2025

Delivered professional installation of cable and internet services for residential and commercial clients. Troubleshot software and hardware issues to ensure reliable service. Consistently provided excellent customer service in all weather conditions.

Manager Tire Sales at Sumter, SC

November 1, 2018 - September 11, 2025

Managed tire sales operations, inventory, and vendor relationships. Built positive relationships with customers by anticipating needs and providing tailored recommendations. Collaborated with technicians to ensure vehicle safety and compliance with standards.

Offensive Coordinator, Football Coach at Sumter School District, Mayewood Middle School

August 1, 2017 - September 11, 2025

Directed offensive play calling and developed weekly game strategies. Coordinated with coaches, administrators, and parents to foster a supportive environment. Mentored 15–25 student-athletes annually on sportsmanship and personal development.

Merchandise Customer Associate at Sears, Sumter, SC

April 1, 2012 - September 11, 2025

Trained and supervised staff while supporting daily sales operations. Assisted customers with product knowledge and tailored recommendations. Supported marketing and sales initiatives to expand client base.

Customer Service Loader at Lowe’s, Sumter, SC

January 1, 2010 - September 11, 2025

Assisted customers with purchases, including heavy lifting of appliances and building materials. Maintained accurate departmental inventory and organized product restocking. Provided knowledgeable customer service in lumber and home improvement.