Hi, I’m Carmen Mihu, an instructional designer with 10+ years of experience building learning for technical, safety, and compliance-focused environments. I value clear communication, dependable delivery, and respectful collaboration that honors your time, goals, and resources. I design training that’s clear, usable, and aligned to measurable goals—whether it’s onboarding, a compliance series, a single module, or a full program. I’ve created Storyline 360 modules for global teams, partnered with SMEs and cross-functional stakeholders to translate complex content into actionable lessons, and I’ve started integrating AI into my workflow to speed production without sacrificing quality. I bring hands-on experience with safety and DevOps training, curriculum alignment, sales product training, and user training manuals for large-scale CRM adoption.

Carmen Mihu

Hi, I’m Carmen Mihu, an instructional designer with 10+ years of experience building learning for technical, safety, and compliance-focused environments. I value clear communication, dependable delivery, and respectful collaboration that honors your time, goals, and resources. I design training that’s clear, usable, and aligned to measurable goals—whether it’s onboarding, a compliance series, a single module, or a full program. I’ve created Storyline 360 modules for global teams, partnered with SMEs and cross-functional stakeholders to translate complex content into actionable lessons, and I’ve started integrating AI into my workflow to speed production without sacrificing quality. I bring hands-on experience with safety and DevOps training, curriculum alignment, sales product training, and user training manuals for large-scale CRM adoption.

Available to hire

Hi, I’m Carmen Mihu, an instructional designer with 10+ years of experience building learning for technical, safety, and compliance-focused environments. I value clear communication, dependable delivery, and respectful collaboration that honors your time, goals, and resources. I design training that’s clear, usable, and aligned to measurable goals—whether it’s onboarding, a compliance series, a single module, or a full program.

I’ve created Storyline 360 modules for global teams, partnered with SMEs and cross-functional stakeholders to translate complex content into actionable lessons, and I’ve started integrating AI into my workflow to speed production without sacrificing quality. I bring hands-on experience with safety and DevOps training, curriculum alignment, sales product training, and user training manuals for large-scale CRM adoption.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Freelance Instructional Designer at EduBitz Learning Design & Consulting
January 1, 2014 - Present
Built eLearning modules in Storyline 360 for safety, compliance, and technical training. Worked with SMEs to translate complex content into clear, actionable lessons. Used AI tools to speed up prototyping and improve engagement. Contributed to a variety of client and contractor-led projects, including: sales training in Articulate Rise 360 (15+ modules); K–12 math and ELA curriculum alignment to U.S. state standards; LMS course structure and setup for DevOps training; and user training manuals for statewide Salesforce adoption.
Instructional Designer / Project Manager at ICOM Productions
January 1, 2012 - January 1, 2014
Liaised with clients, SMEs, and cross-functional teams to design learner-centered experiences aligned with business goals and timelines. Oversaw QA of eLearning content and LMS deployment in collaboration with technical teams. Communicated client vision effectively and scoped technical needs to ensure smooth production and launch.
Graduate Teaching Assistant and Learning Coach at University of Calgary
January 1, 2010 - January 1, 2012
Mentored undergraduate students in professional communication, technical writing, and community service-learning pedagogy; delivered formative feedback and graded assignments for 100+ students; supported faculty in tutorials, tech labs, and ethical learning activities; collaborated with external partners on course-based educational research initiatives.

Education

Master of Educational Technology at University of British Columbia
January 11, 2030 - January 1, 2012
Certificate of Curriculum Development and Instructional Design at Mount Royal University
January 11, 2030 - January 1, 2010
BA in International Development at University of Calgary
January 11, 2030 - January 1, 2007
BA in Economics at University of Calgary
January 11, 2030 - January 1, 2005

Qualifications

TESOL Diploma (TESL Canada Professional Standard 2)
January 1, 2018 - February 20, 2026

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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