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Hi, I’m Carmen Mihu, an instructional designer with 10+ years of experience building learning for technical, safety, and compliance-focused environments.

About

Hi, I’m Carmen Mihu, an instructional designer with 10+ years of experience building learning for technical, safety, and compliance-focused environments. I value clear communication, dependable delivery, and respectful collaboration that honors your time, goals, and resources. I design training that’s clear, usable, and aligned to measurable goals—whether it’s onboarding, a compliance series, a single module, or a full program.

I’ve created Storyline 360 modules for global teams, partnered with SMEs and cross-functional stakeholders to translate complex content into actionable lessons, and I’ve started integrating AI into my workflow to speed production without sacrificing quality. I bring hands-on experience with safety and DevOps training, curriculum alignment, sales product training, and user training manuals for large-scale CRM adoption.

  • 16 years' experience
  • Joined February 2026

Industry experience

  • Education
  • Professional Services
  • Software & Internet
  • Media & Entertainment

Work experience

Freelance Instructional Designer · EduBitz Learning Design & ConsultingJan 2014 – Present · 12 yrs 11 mos

Built eLearning modules in Storyline 360 for safety, compliance, and technical training. Worked with SMEs to translate complex content into clear, actionable lessons. Used AI tools to speed up prototyping and improve engagement. Contributed to a variety of client and contractor-led projects, including: sales training in Articulate Rise 360 (15+ modules); K–12 math and ELA curriculum alignment to U.S. state standards; LMS course structure and setup for DevOps training; and user training manuals for statewide Salesforce adoption.

Instructional Designer / Project Manager · ICOM ProductionsJan 2012 – Jan 2014 · 2 yrs 1 mo

Liaised with clients, SMEs, and cross-functional teams to design learner-centered experiences aligned with business goals and timelines. Oversaw QA of eLearning content and LMS deployment in collaboration with technical teams. Communicated client vision effectively and scoped technical needs to ensure smooth production and launch.

Graduate Teaching Assistant and Learning Coach · University of CalgaryJan 2010 – Jan 2012 · 2 yrs 1 mo

Mentored undergraduate students in professional communication, technical writing, and community service-learning pedagogy; delivered formative feedback and graded assignments for 100+ students; supported faculty in tutorials, tech labs, and ethical learning activities; collaborated with external partners on course-based educational research initiatives.

Education

Master of Educational Technology · University of British Columbia2030 – 2012
Certificate of Curriculum Development and Instructional Design · Mount Royal University2030 – 2010
BA in International Development · University of Calgary2030 – 2007
BA in Economics · University of Calgary2030 – 2005

Certifications and awards

TESOL Diploma (TESL Canada Professional Standard 2)2018 – 2026

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