I am a Computer Systems Technician, focused on computer maintenance and connectivity, and a Software Analysis and Development Technologist. I have an advanced level of English, with excellent oral and written fluency. I have more than two and a half years of experience in technical support, both on-site and remote, working in call centers and help desks in Spanish and English, providing timely solutions to users’ technical incidents and requests. My experience includes programming, customer service, and the use of platforms such as Empath, Service Desk, and Service Manager, as well as preventive and corrective maintenance of computer equipment. Additionally, I have six months of experience in technology sales and handling the Neotel platform, which has strengthened my commercial, technical, and communication skills. I am characterized by my teamwork abilities, leadership, results-oriented mindset, and strong command of office and technological tools. I am currently in continuous training and professional development, with a strong interest in learning, growing professionally, and contributing significantly to the success of the company.

Edwar Nicolas Gutierrez

I am a Computer Systems Technician, focused on computer maintenance and connectivity, and a Software Analysis and Development Technologist. I have an advanced level of English, with excellent oral and written fluency. I have more than two and a half years of experience in technical support, both on-site and remote, working in call centers and help desks in Spanish and English, providing timely solutions to users’ technical incidents and requests. My experience includes programming, customer service, and the use of platforms such as Empath, Service Desk, and Service Manager, as well as preventive and corrective maintenance of computer equipment. Additionally, I have six months of experience in technology sales and handling the Neotel platform, which has strengthened my commercial, technical, and communication skills. I am characterized by my teamwork abilities, leadership, results-oriented mindset, and strong command of office and technological tools. I am currently in continuous training and professional development, with a strong interest in learning, growing professionally, and contributing significantly to the success of the company.

Available to hire

I am a Computer Systems Technician, focused on computer
maintenance and connectivity, and a Software Analysis and
Development Technologist. I have an advanced level of
English, with excellent oral and written fluency.
I have more than two and a half years of experience in
technical support, both on-site and remote, working in call
centers and help desks in Spanish and English, providing
timely solutions to users’ technical incidents and requests.
My experience includes programming, customer service, and
the use of platforms such as Empath, Service Desk, and
Service Manager, as well as preventive and corrective
maintenance of computer equipment. Additionally, I have six
months of experience in technology sales and handling the
Neotel platform, which has strengthened my commercial,
technical, and communication skills.
I am characterized by my teamwork abilities, leadership,
results-oriented mindset, and strong command of office and
technological tools. I am currently in continuous training and
professional development, with a strong interest in learning,
growing professionally, and contributing significantly to the
success of the company.

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