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I’m an MBA graduate with over three years of experience delivering quality customer service and administrative support across healthcare, hospitality, and tourism. I excel at organizing complex information, supporting client interactions, and enabling teams to run efficient meetings and projects. I’m comfortable navigating financial planning tools, CRM-related tasks, and data-driven initiatives to improve processes and outcomes. In my career, I’ve led market research efforts, coordinated cross-functional stakeholder communications, and mentored practicum students. I bring a friendly, detail-oriented approach to problem solving and a strong commitment to clear written and verbal communication, helping teams stay aligned and deliver on commitments.…I’m an MBA graduate with over three years of experience delivering quality customer service and administrative support across healthcare, hospitality, and tourism. I excel at organizing complex information, supporting client interactions, and enabling teams to run efficient meetings and projects. I’m comfortable navigating financial planning tools, CRM-related tasks, and data-driven initiatives to improve processes and outcomes. In my career, I’ve led market research efforts, coordinated cross-functional stakeholder communications, and mentored practicum students. I bring a friendly, detail-oriented approach to problem solving and a strong commitment to clear written and verbal communication, helping teams stay aligned and deliver on commitments.

EFUA AIDOO

Project Manager, Content Producer, Data Analyst, +1

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I’m an MBA graduate with over three years of experience delivering quality customer service and administrative support across healthcare, hospitality, and tourism. I excel at organizing complex information, supporting client interactions, and enabling teams to run efficient meetings and projects. I’m comfortable navigating financial planning tools, CRM-related tasks, and data-driven initiatives to improve processes and outcomes. In my career, I’ve led market research efforts, coordinated cross-functional stakeholder communications, and mentored practicum students. I bring a friendly, detail-oriented approach to problem solving and a strong commitment to clear written and verbal communication, helping teams stay aligned and deliver on commitments.…I’m an MBA graduate with over three years of experience delivering quality customer service and administrative support across healthcare, hospitality, and tourism. I excel at organizing complex information, supporting client interactions, and enabling teams to run efficient meetings and projects. I’m comfortable navigating financial planning tools, CRM-related tasks, and data-driven initiatives to improve processes and outcomes. In my career, I’ve led market research efforts, coordinated cross-functional stakeholder communications, and mentored practicum students. I bring a friendly, detail-oriented approach to problem solving and a strong commitment to clear written and verbal communication, helping teams stay aligned and deliver on commitments.

Available to hire

I’m an MBA graduate with over three years of experience delivering quality customer service and administrative support across healthcare, hospitality, and tourism. I excel at organizing complex information, supporting client interactions, and enabling teams to run efficient meetings and projects. I’m comfortable navigating financial planning tools, CRM-related tasks, and data-driven initiatives to improve processes and outcomes.

In my career, I’ve led market research efforts, coordinated cross-functional stakeholder communications, and mentored practicum students. I bring a friendly, detail-oriented approach to problem solving and a strong commitment to clear written and verbal communication, helping teams stay aligned and deliver on commitments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Administrative Specialist at Financial Literacy Counsel Inc.

June 1, 2022 - Present

Prepare portfolio summaries for 10-12 client accounts weekly, compile tax documents, create personalized financial plans using Razorplan and Planworth, handle 30-50+ client inquiries weekly, organize and digitize client records, send insurance reminders, prepare insurance illustration summaries, process daily invoices/receipts in QuickBooks, coordinate 10-15+ meetings weekly, manage secure SideDrawer profiles, update data with insurance and investment vendors, apply for BCTESG education grants, and train practicum students while participating in staff recruitment.

Administrative Assistant at TravelSafe Immunization Clinic (BC)

February 1, 2021 - May 1, 2022

Scheduled 500+ client appointments, communicated lab results to clients, maintained new and returning client records, followed up on lab results and inquiries, managed daily phone/email communications, provided front-desk support, processed invoices/receipts, and managed bookings for vaccines, consultations, and COVID-19 testing.

Market Research Intern at Siava Ideas Accelerated (BC)

October 1, 2021 - December 1, 2021

Conducted qualitative market research, analyzed trends using Euromonitor, IBISWorld, and Statista, evaluated four potential business locations, presented weekly updates, delivered a final presentation with insights and recommendations, and prepared a comprehensive business plan adopted by the client.

Front Office Assistant/Night Auditor at Abbey Beach Resort (Western Australia)

October 1, 2018 - October 1, 2020

Performed end-of-day audits and revenue reconciliation, posted guest transactions using Opera, managed check-ins/check-outs, coordinated restaurant reservations, organized reservation and incident documentation, prepared daily housekeeping schedules, managed online/phone reservations, resolved guest complaints, and supported bookings for over 100,000 guests during tenure.

Project Coordinator (Intern) at OnPoint! Strategy (Western Australia)

September 1, 2017 - December 1, 2017

Developed a project proposal and plan for Genius Co, coordinated weekly stakeholder meetings, managed timelines across a 3-month project, provided regular research updates, assessed risks and opportunities, served as liaison between Project Owner and Manager, delivered final project presentation.