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Hi, I’m Ehsanul Chisty Shuvo, an adaptable and proactive IT professional with a Master of Information Technology and four years of combined experience in IT support, system administration, and software development. I excel at troubleshooting system issues, managing data, and bridging communication between users and developers to deliver effective technical solutions. I have hands-on experience with business systems including POS/MYOB, WordPress, and e-commerce platforms, and I pride myself on delivering customer-focused IT and administrative support. I’m known for my problem-solving, communication, and organizational skills, and I’m eager to contribute to The Motor Trade Association SA/NT.…Hi, I’m Ehsanul Chisty Shuvo, an adaptable and proactive IT professional with a Master of Information Technology and four years of combined experience in IT support, system administration, and software development. I excel at troubleshooting system issues, managing data, and bridging communication between users and developers to deliver effective technical solutions. I have hands-on experience with business systems including POS/MYOB, WordPress, and e-commerce platforms, and I pride myself on delivering customer-focused IT and administrative support. I’m known for my problem-solving, communication, and organizational skills, and I’m eager to contribute to The Motor Trade Association SA/NT.

Ehsanul Chisty Shuvo

Web Developer, Developer, Programmer, +2

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Hi, I’m Ehsanul Chisty Shuvo, an adaptable and proactive IT professional with a Master of Information Technology and four years of combined experience in IT support, system administration, and software development. I excel at troubleshooting system issues, managing data, and bridging communication between users and developers to deliver effective technical solutions. I have hands-on experience with business systems including POS/MYOB, WordPress, and e-commerce platforms, and I pride myself on delivering customer-focused IT and administrative support. I’m known for my problem-solving, communication, and organizational skills, and I’m eager to contribute to The Motor Trade Association SA/NT.…Hi, I’m Ehsanul Chisty Shuvo, an adaptable and proactive IT professional with a Master of Information Technology and four years of combined experience in IT support, system administration, and software development. I excel at troubleshooting system issues, managing data, and bridging communication between users and developers to deliver effective technical solutions. I have hands-on experience with business systems including POS/MYOB, WordPress, and e-commerce platforms, and I pride myself on delivering customer-focused IT and administrative support. I’m known for my problem-solving, communication, and organizational skills, and I’m eager to contribute to The Motor Trade Association SA/NT.

Available to hire

Hi, I’m Ehsanul Chisty Shuvo, an adaptable and proactive IT professional with a Master of Information Technology and four years of combined experience in IT support, system administration, and software development. I excel at troubleshooting system issues, managing data, and bridging communication between users and developers to deliver effective technical solutions.

I have hands-on experience with business systems including POS/MYOB, WordPress, and e-commerce platforms, and I pride myself on delivering customer-focused IT and administrative support. I’m known for my problem-solving, communication, and organizational skills, and I’m eager to contribute to The Motor Trade Association SA/NT.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sales Analyst and Customer Support at Plusco Ceramics

March 1, 2024 - October 27, 2025

Managed sales data analysis and MYOB-based inventory to ensure product availability; provided technical support for POS devices and systems; maintained and updated the company website and digital platforms to support sales; liaised with suppliers to optimize inventory and promotions; delivered customer-focused sales support via multiple channels.

Test Analyst (working remotely) at Baker Marketing Agency

February 1, 2023 - October 27, 2025

Coordinated web development projects with schedule management and rigorous testing to ensure timely, within-scope delivery. Maintained website security and performance, troubleshooted issues and bugs to minimize downtime. Delivered freelance web development services with emphasis on QA and client communication.

IT Helpdesk Application Support at Sphere Study Abroad

November 1, 2022 - November 1, 2022

Managed daily IT helpdesk operations, including system setup, security, and issue resolution to ensure optimal performance and user satisfaction. Provided application support and guided users through software functionalities.

IT Support Analyst at Trenza Software

July 1, 2021 - July 1, 2021

Supported and tested software solutions, enhancing understanding of system logic and development lifecycles. Collaborated with cross-functional teams to provide IT support and resolve software-related issues. Translated business needs into actionable testing scenarios.