Available to hire
I am a confident and approachable professional with strong communication skills. Skilled in problem-solving and teamwork, I excel in seeking, listening, and delivering great service. Committed to my work and eager to exceed expectations, I am committed to outstanding results. My experience includes roles as a Test Engineer and Software Test Consultant, where I collaborated with diverse teams, worked on various projects, and continuously honed my technical abilities.
Work Experience
Test Engineer at Equator
January 1, 2024 - PresentIn my role as a Test Engineer, I collaborated with a diverse range of clients, including the Manson and Hotel Du Ville hotel chains and HCA Healthcare. I focused on high-quality testing solutions while ensuring all software components were rigorously tested for optimal performance. My experience with various tools such as JIRA, Confluence, and Zephyr helped streamline the process.
Software Test Consultant at Edge Testing Solutions
January 1, 2024 - PresentAs a Software Test Consultant, I provided expert insights on edge testing solutions. My responsibilities included advising clients on best practices, creating testing strategies, and ensuring the implementation of quality assurance processes to meet client expectations. I worked with cross-functional teams to enhance overall service delivery.
COVID-Vaccination Recruitment Team Member at NHS Greater Glasgow and Clyde
January 1, 2021 - January 1, 2021I supported the recruitment process for the COVID-Vaccination team, helping streamline operations and improve team efficiency during a critical period. My role involved coordinating interviews and ensuring timely onboarding of new staff.
Customer Service Agent at Teleperformance
January 1, 2020 - January 1, 2021In my position as a Customer Service Agent, I handled customer inquiries and provided support to enhance customer satisfaction. I developed my problem-solving skills and maintained a positive rapport with customers throughout my tenure.
Education
Diploma of Higher Education in Cyber Security and Digital Forensics at Edinburgh Napier University
January 1, 2017 - January 1, 2020Qualifications
ISTQB Foundation Level
January 11, 2030 - December 8, 2025Industry Experience
Healthcare, Professional Services, Education, Software & Internet
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