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I am Ellen Cheriton, a Learning and Development professional with over 20 years of experience across Financial Services and Professional Services. I excel at clear communication at all levels, easily build strong business relationships, and am a positive, collaborative team player who thrives on adapting to change and taking on new challenges. In my current role as Operational Learning & Development Planning & Projects Manager, I shape resource plans, establish governance for capacity planning, and collaborate with stakeholders to identify training, coaching, and communication needs. I’m motivated by delivering practical L&D solutions that align with business priorities and improve performance, and I bring a hands-on approach to designing and delivering blended learning programs with measurable outcomes.…I am Ellen Cheriton, a Learning and Development professional with over 20 years of experience across Financial Services and Professional Services. I excel at clear communication at all levels, easily build strong business relationships, and am a positive, collaborative team player who thrives on adapting to change and taking on new challenges. In my current role as Operational Learning & Development Planning & Projects Manager, I shape resource plans, establish governance for capacity planning, and collaborate with stakeholders to identify training, coaching, and communication needs. I’m motivated by delivering practical L&D solutions that align with business priorities and improve performance, and I bring a hands-on approach to designing and delivering blended learning programs with measurable outcomes.

Ellen Cheriton

Instructional Designer, Content Designer, Content Creator, +3

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I am Ellen Cheriton, a Learning and Development professional with over 20 years of experience across Financial Services and Professional Services. I excel at clear communication at all levels, easily build strong business relationships, and am a positive, collaborative team player who thrives on adapting to change and taking on new challenges. In my current role as Operational Learning & Development Planning & Projects Manager, I shape resource plans, establish governance for capacity planning, and collaborate with stakeholders to identify training, coaching, and communication needs. I’m motivated by delivering practical L&D solutions that align with business priorities and improve performance, and I bring a hands-on approach to designing and delivering blended learning programs with measurable outcomes.…I am Ellen Cheriton, a Learning and Development professional with over 20 years of experience across Financial Services and Professional Services. I excel at clear communication at all levels, easily build strong business relationships, and am a positive, collaborative team player who thrives on adapting to change and taking on new challenges. In my current role as Operational Learning & Development Planning & Projects Manager, I shape resource plans, establish governance for capacity planning, and collaborate with stakeholders to identify training, coaching, and communication needs. I’m motivated by delivering practical L&D solutions that align with business priorities and improve performance, and I bring a hands-on approach to designing and delivering blended learning programs with measurable outcomes.

Available to hire

I am Ellen Cheriton, a Learning and Development professional with over 20 years of experience across Financial Services and Professional Services. I excel at clear communication at all levels, easily build strong business relationships, and am a positive, collaborative team player who thrives on adapting to change and taking on new challenges.

In my current role as Operational Learning & Development Planning & Projects Manager, I shape resource plans, establish governance for capacity planning, and collaborate with stakeholders to identify training, coaching, and communication needs. I’m motivated by delivering practical L&D solutions that align with business priorities and improve performance, and I bring a hands-on approach to designing and delivering blended learning programs with measurable outcomes.

Skills

Presentation Design

Experience Level

Presentation Design

Expert

Language

English

Fluent

Work Experience

Operational Learning & Development Planning & Projects Manager at Motability Operations Ltd

January 1, 2025 - Present

Developing plans and approaches to ensure the right resources with the right skills are allocated to projects to deliver in line with business priorities; establishing governance of resource and capacity planning to achieve the Annual Operating Plan; collaborating with key stakeholders to identify organisational training, coaching and communication needs; establishing resource requirements to manage projects and initiatives; creating business cases to meet resource needs; designing and implementing effective management processes and tools to track L&D initiatives and projects; managing a team of Resource & Support Coordinators to plan and deliver Learning & Development programmes.

Delivery Partner at Amazon Flex

October 1, 2024 - December 1, 2025

Delivery of parcels in accordance with Amazon’s standards and processes.

ERP Implementation Project Consultant at Titan Machinery Inc.

August 1, 2020 - September 1, 2024

Defined and led training strategy to upskill approximately 2,000 branch-based Titan Machinery employees across 90+ locations in the US to ensure a smooth transition to the new ERP system; conducted thorough training needs analysis; led selection for eLearning authoring tool and LMS; engaged SMEs to produce effective content; designed and managed blended learning; ensured timely delivery of eLearning and live training; monitored completion and collected post-training feedback.

Senior Manager, Learning and Development at Vistra Group

November 1, 2018 - February 1, 2020

Managed and implemented L&D solutions for 4,500 employees globally; identified learning needs, designed, delivered and evaluated bespoke blended learning; supported HRIS (SAP SuccessFactors) rollout including data and performance management processes; built Group Global L&D strategy and programme calendar for 2019; led vendor selection for training programmes; delivered regulatory eLearning to ensure compliance; managed apprenticeship schemes and performance management of direct reports.

Learning and Development Manager at Radius Global Growth Experts

July 1, 2015 - November 1, 2018

Managed L&D solutions across Radius offices globally; recruited and managed direct reports in Mumbai; designed and implemented QA processes for learning design and delivery; initiated tender procedures and selected eLearning providers; formulated global L&D strategy; prepared proposals and won bids for performance management, HR legislation and diversity training, generating £80,000 revenue; designed Group Talent Development programmes to support engagement and retention; delivered leadership and management development, coaching and various modules.

Talent and Capability Learning and Development Consultant at Capita Life & Pensions – Regulated Solutions

September 1, 2013 - July 1, 2015

Provided L&D consultancy across client organisations, delivering blended training solutions from management development to technical upskilling; designed bespoke training programmes and delivered material to meet learning needs; ensured ROI through evaluation; managed projects and stakeholder relationships; supported migration and change activities including the London Market Refresh project and regulatory updates.

Technical Development Consultant at Capita Life & Pensions – Friends Life/AXA Account

June 1, 2009 - August 1, 2013

Designed and delivered training for migration of multiple contact centres; mapped processes and created migration training materials; supported migrations to Capita India and delivered training on Erroneous Payments with significant cost savings; managed stakeholder communications and regulatory updates; led a team of up to 6 direct reports.

Training and Development Consultant at AXA

October 1, 1996 - June 1, 2009

Designed, delivered, facilitated and evaluated a range of training solutions including systems, technical, regulatory, customer service and management development; led tender processes with external suppliers; supported projects with training strategy and implementation.

Sales Support Consultant at Sun Life

October 1, 1993 - October 1, 1996

Prepared customer-specific reports; negotiated delivery dates; communicated technical changes to the sales force; built trusted relationships and designed/ delivered technical training for sales force and head office staff.

Various Admin Roles at Sun Life

March 1, 1988 - October 1, 1993

Administrative roles supporting sales and operations; contributed to smooth business functioning and client servicing.

Freelance Learning and Development Consultant, ERP Implementation Project at Titan Machinery Inc.

August 1, 2020 - September 30, 2024

Defined and led training strategy to upskill approximately 2,000 branch-based employees across 90+ locations in the US for ERP system implementation. Conducted training needs analysis, led selection and implementation of eLearning tools and LMS, engaged subject matter experts to produce effective content, and delivered blended learning solutions and live webinars. Monitored completion, attendance and post-training feedback to ensure successful rollout.

Administrative Roles at Sun Life

March 1, 1988 - October 31, 1993

Various administrative roles supporting portfolio activities and team operations.