I’m an interior design student and creative with a strong background in retail, brand-led environments and visual storytelling. I’m currently studying an accelerated BA (Hons) Interior Design at Falmouth University, alongside working in visually driven roles where translating strategy into clear, engaging outcomes is key. My experience spans interior and spatial concepts, visual merchandising, content creation and project coordination. I’m confident using AutoCAD, SketchUp, Adobe Creative Suite and Canva, and I enjoy bridging creative ideas with real-world delivery - whether that’s designing spaces, building visual narratives, or supporting brands with consistent, thoughtful content. I bring a strong understanding of customer experience, tone of voice and brand alignment from working with both high-street retailers and luxury, bespoke clients, including a Royal Warrant–holding tailoring house. I’m reliable, organised and comfortable working independently or collaboratively in fast-moving environments. I’m particularly drawn to projects that combine creativity, clarity and meaning, and I enjoy working with brands that value both aesthetics and substance. _January 2019 - March 2019_

Ellie Dolley

I’m an interior design student and creative with a strong background in retail, brand-led environments and visual storytelling. I’m currently studying an accelerated BA (Hons) Interior Design at Falmouth University, alongside working in visually driven roles where translating strategy into clear, engaging outcomes is key. My experience spans interior and spatial concepts, visual merchandising, content creation and project coordination. I’m confident using AutoCAD, SketchUp, Adobe Creative Suite and Canva, and I enjoy bridging creative ideas with real-world delivery - whether that’s designing spaces, building visual narratives, or supporting brands with consistent, thoughtful content. I bring a strong understanding of customer experience, tone of voice and brand alignment from working with both high-street retailers and luxury, bespoke clients, including a Royal Warrant–holding tailoring house. I’m reliable, organised and comfortable working independently or collaboratively in fast-moving environments. I’m particularly drawn to projects that combine creativity, clarity and meaning, and I enjoy working with brands that value both aesthetics and substance. _January 2019 - March 2019_

Available to hire

I’m an interior design student and creative with a strong background in retail, brand-led environments and visual storytelling. I’m currently studying an accelerated BA (Hons) Interior Design at Falmouth University, alongside working in visually driven roles where translating strategy into clear, engaging outcomes is key.

My experience spans interior and spatial concepts, visual merchandising, content creation and project coordination. I’m confident using AutoCAD, SketchUp, Adobe Creative Suite and Canva, and I enjoy bridging creative ideas with real-world delivery - whether that’s designing spaces, building visual narratives, or supporting brands with consistent, thoughtful content.

I bring a strong understanding of customer experience, tone of voice and brand alignment from working with both high-street retailers and luxury, bespoke clients, including a Royal Warrant–holding tailoring house. I’m reliable, organised and comfortable working independently or collaboratively in fast-moving environments.

I’m particularly drawn to projects that combine creativity, clarity and meaning, and I enjoy working with brands that value both aesthetics and substance.
January 2019 - March 2019

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Language

English
Fluent

Work Experience

Sales Assistant at H&M
November 18, 2015 - January 22, 2019
Maintained the tidiness of the shop floor areas, cleared fitting rooms, served customers at the tills, unpacked and restocked deliveries in the mornings.
Department Manager at H&M
January 15, 2019 - August 7, 2020
Managed department operations, customer service, sales, stock control, merchandising, and staff supervision.
Trainee Tailor, Embroiderer & Printer at Knights Tailoring Ltd
September 28, 2020 - February 22, 2021
Trainee tailor, embroiderer and printer assisting embroidery production; trained on machinery and processes; supported order processing.
Embroidery Unit Supervisor at Knights Tailoring Ltd
February 22, 2021 - April 4, 2022
Dealt with customer requests, prepared orders for manager authorisation, trained staff on all machinery and processes.
Embroidery Unit Manager & PA at Knights Tailoring Ltd
April 4, 2022 - August 16, 2024
Managed the embroidery unit end-to-end for a Royal Warrant–holding tailoring house, overseeing scheduling, resourcing and quality control. Led delivery of high-profile bespoke commissions for the Royal Household and Royal Warrant Association clients. Acted as primary client liaison, ensuring discretion, accuracy and exceptional standards across all embroidery work. Represented the company at Royal Warrant Association events and industry functions. Supported the business in securing and maintaining its Royal Warrant through consistently high production standards and client trust. Coordinated production schedules, resolved issues and met strict deadlines for prestigious commissions. Provided PA support to the MD, including diary management and external stakeholder coordination.
Visual Merchandiser at M&S
September 23, 2024 - Present
Delivering weekly and seasonal visual merchandising to enhance customer experience and commercial performance. Translating brand guidelines into effective spatial layouts adapted to stock and space constraints. Using sales insight and customer flow to optimise layouts and product visibility. Coordinating floor moves, signage and visual updates to tight deadlines. Collaborating with store leadership to align visuals with trading objectives.

Education

BTEC Level 3 Diploma in Art & Design at Basingstoke College of Technology (BCOT)
September 5, 2016 - June 22, 2018
BA (Hons) Interior Design - Online at Falmouth University
September 9, 2024 - July 13, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Manufacturing, Professional Services, Software & Internet, Other