UX Designer and researcher with 3 years of cross-functional experience designing user-centered digital experiences across Power Pages and Drupal applications. Strong foundation in user research, service design, UX testing, wireframing, and prototyping, with practical AI-assisted workflows to accelerate ideation and validation. Skilled in accessibility (WCAG/NVDA), design systems, and translating UX rationale into implementation-ready specifications. Collaborative and detail-oriented teammate who continuously learns new tools and methods to deliver measurable improvements in usability and task completion efficiency.

Emily Xiao

UX Designer and researcher with 3 years of cross-functional experience designing user-centered digital experiences across Power Pages and Drupal applications. Strong foundation in user research, service design, UX testing, wireframing, and prototyping, with practical AI-assisted workflows to accelerate ideation and validation. Skilled in accessibility (WCAG/NVDA), design systems, and translating UX rationale into implementation-ready specifications. Collaborative and detail-oriented teammate who continuously learns new tools and methods to deliver measurable improvements in usability and task completion efficiency.

Available to hire

UX Designer and researcher with 3 years of cross-functional experience designing user-centered digital experiences across Power Pages and Drupal applications. Strong foundation in user research, service design, UX testing, wireframing, and prototyping, with practical AI-assisted workflows to accelerate ideation and validation.

Skilled in accessibility (WCAG/NVDA), design systems, and translating UX rationale into implementation-ready specifications. Collaborative and detail-oriented teammate who continuously learns new tools and methods to deliver measurable improvements in usability and task completion efficiency.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

UX Designer at Environment Canada
May 1, 2025 - April 1, 2026
Designed enterprise-grade digital experiences for Power Pages and Drupal-based applications supporting large-scale departmental workflows. Conducted usability testing and synthesized research insights to drive iterative design improvements, increasing task completion efficiency by 40%. Used AI-assisted workflows (Claude, Gemini) to accelerate ideation, generate interaction concepts, and pressure-test solutions in Figma before refinement. Collaborated with developers, business analysts, QA teams, and stakeholders to convert UX artifacts into implementation-ready specifications. Communicated UX rationale and accessibility requirements to align technical feasibility with user-centered product decisions. Contributed to scalable design system consistency via reusable components and documentation. Produced wireframes and high-fidelity interactive prototypes in Figma for responsive web application experiences, and supported redesign migration planning for a single-page application.
UX Designer at Government of Ontario
May 1, 2022 - August 1, 2023
Delivered accessible, responsive product designs aligned with WCAG compliance standards for internal enterprise tools. Planned and facilitated iterative design sprints to define MVP functionality and accelerate product validation cycles. Conducted user research and usability testing for internal digital services, translating findings into measurable design improvements. Presented design concepts and rationale to stakeholders, improving cross-team alignment and decision-making. Evaluated interfaces using NVDA and accessibility auditing methods to identify usability gaps and improve compliance outcomes.
UX/UI Designer at Opal.llc
May 1, 2021 - October 1, 2021
Designed interactive prototypes under tight delivery timelines to support rapid product iteration. Developed and maintained reusable design system components to improve visual consistency and implementation efficiency. Collaborated with stakeholders to validate concepts and refine product direction through iterative feedback cycles. Created accessible, user-focused interface solutions for responsive digital products.

Education

Master of Information at University of Toronto
January 11, 2030 - April 1, 2026
Bachelor of Design at Wilfrid Laurier University
January 11, 2030 - April 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Software & Internet, Professional Services