Emma Tripp Toledo

Supervisor at Buff City Soap

Trained new employees on production and POS; supervised and coordinated activities of staff to ensure that all tasks are completed in a timely manner; handled POS system and Ship-from-Store orders; opened and closed the store; initiated creative solutions to resolve customer complaints and issues.

Lead Supervisor / Soap Maker at Buff City Soap

Trained new employees on production and POS, supervised and coordinated activities of staff to ensure all tasks are completed in a timely manner. Handled incoming and outgoing shipping orders. Maintained monthly inventory of all products.

Cashier/Stocker at Gordon Food Service Store

Operated cash register and accurately processed payments, returns, and exchanges; maintained cleanliness of the checkout area; demonstrated excellent customer service while interacting with customers; assisted with training and mentoring new team members; maintained inventory and store visual presentation.

Merchandise Associate at Cedar Point

Interacted with customers and provided excellent customer service; utilized effective communication to ensure smooth store operations; processed payments using POS systems while adhering to cash handling policies.