Hi, I’m Eric Frimpong, a UX/UI & Graphic Designer focused on Learning Experience design. I blend educational insight with user-centered design to create engaging, research-based learning products that improve student outcomes. I enjoy turning research into clear, accessible interfaces. By conducting usability tests, collaborating across cross-functional teams, and iterating on content, I aim to deliver intuitive experiences that support learners and educators alike.

Eric Frimpong

Hi, I’m Eric Frimpong, a UX/UI & Graphic Designer focused on Learning Experience design. I blend educational insight with user-centered design to create engaging, research-based learning products that improve student outcomes. I enjoy turning research into clear, accessible interfaces. By conducting usability tests, collaborating across cross-functional teams, and iterating on content, I aim to deliver intuitive experiences that support learners and educators alike.

Available to hire

Hi, I’m Eric Frimpong, a UX/UI & Graphic Designer focused on Learning Experience design. I blend educational insight with user-centered design to create engaging, research-based learning products that improve student outcomes.

I enjoy turning research into clear, accessible interfaces. By conducting usability tests, collaborating across cross-functional teams, and iterating on content, I aim to deliver intuitive experiences that support learners and educators alike.

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Language

English
Fluent
Twi
Intermediate

Work Experience

Customer Service Representative at GEICO Insurance
April 1, 2025 - Present
Identified recurring customer pain points and suggested improvements that informed updates to digital and support learning content. Translated complex insurance information into clear, concise explanations—building strong skills in simplifying content for diverse audiences. Improved customer satisfaction scores by 15% through clear communication and learner-centered explanations.
Elementary School Teacher at Success Academy
July 1, 2024 - January 1, 2025
Designed user-centered, structured lesson plans in increasing engagement by 25% using adult learning principles adapted for younger learners. Improved comprehension by 30% through iterative testing, data tracking, and refining instructional materials based on performance outcomes. Applied UX research and human behavior principles to create inclusive, accessible learning experiences.

Education

Bachelor of Arts at Queens College
January 1, 2022 - May 1, 2024
AAS in Design at Queensborough Community College
August 1, 2020 - December 1, 2021
UX/UI Design Boot Camp at UX/UI Design Boot Camp
February 1, 2025 - September 1, 2025
Bachelor of Arts at Queens College
January 1, 2022 - May 1, 2024
AAS Design at Queensborough Community College
August 1, 2020 - December 1, 2021
UX/UI Design Boot Camp at Triple Ten Boot Camp
February 1, 2025 - September 1, 2025

Qualifications

UX/UI Design Boot Camp
February 10, 2025 - September 18, 2025
Foundation To UX/UI Design
October 14, 2024 - December 17, 2024

Industry Experience

Education, Software & Internet, Media & Entertainment, Professional Services, Other, Financial Services