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I'm Erica R. Gomes, a highly creative and multifaceted professional with over 10 years of experience in business development, research, and content creation. I excel at turning ideas into actionable projects, building authentic connections, and shaping compelling narratives across marketing, partnerships, and customer experiences. I specialize in leveraging AI and digital solutions to optimize processes, craft innovative strategies, and deliver high-impact results for brands and teams. With a strong background in marketing, human-centered approaches, and a passion for storytelling, I deliver visionary solutions that foster growth, innovation, and meaningful engagement.…I'm Erica R. Gomes, a highly creative and multifaceted professional with over 10 years of experience in business development, research, and content creation. I excel at turning ideas into actionable projects, building authentic connections, and shaping compelling narratives across marketing, partnerships, and customer experiences. I specialize in leveraging AI and digital solutions to optimize processes, craft innovative strategies, and deliver high-impact results for brands and teams. With a strong background in marketing, human-centered approaches, and a passion for storytelling, I deliver visionary solutions that foster growth, innovation, and meaningful engagement.

ERICA R. GOMES

Content Creator, Copywriter, Content Producer, +4

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I'm Erica R. Gomes, a highly creative and multifaceted professional with over 10 years of experience in business development, research, and content creation. I excel at turning ideas into actionable projects, building authentic connections, and shaping compelling narratives across marketing, partnerships, and customer experiences. I specialize in leveraging AI and digital solutions to optimize processes, craft innovative strategies, and deliver high-impact results for brands and teams. With a strong background in marketing, human-centered approaches, and a passion for storytelling, I deliver visionary solutions that foster growth, innovation, and meaningful engagement.…I'm Erica R. Gomes, a highly creative and multifaceted professional with over 10 years of experience in business development, research, and content creation. I excel at turning ideas into actionable projects, building authentic connections, and shaping compelling narratives across marketing, partnerships, and customer experiences. I specialize in leveraging AI and digital solutions to optimize processes, craft innovative strategies, and deliver high-impact results for brands and teams. With a strong background in marketing, human-centered approaches, and a passion for storytelling, I deliver visionary solutions that foster growth, innovation, and meaningful engagement.

Available to hire

I’m Erica R. Gomes, a highly creative and multifaceted professional with over 10 years of experience in business development, research, and content creation. I excel at turning ideas into actionable projects, building authentic connections, and shaping compelling narratives across marketing, partnerships, and customer experiences.

I specialize in leveraging AI and digital solutions to optimize processes, craft innovative strategies, and deliver high-impact results for brands and teams. With a strong background in marketing, human-centered approaches, and a passion for storytelling, I deliver visionary solutions that foster growth, innovation, and meaningful engagement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Account Coordinator at Yourhero

January 1, 2024 - October 12, 2025

Managed data analytics, Google Analytics, SEO optimization, data entry & analysis; remote work tools; content development; client relationships.

Content Moderator

January 1, 2022 - October 12, 2025

Moderated user-generated content as part of a content moderation role.

Outsourcing Sales Executive at Glovo

January 1, 2020 - October 12, 2025

Sales executive focused on outsourcing partnerships; contributed to growth.

Content Creator/ Writer at MUMMA Communications Consulting & Goby Marketing (Brazil)

January 1, 2016 - Present

Creative content creation, copywriting, and branding; AI training and data specialization; produced high-quality content for PR, social media, and campaigns.

AI Training & Data Specialist at MUMMA Communications Consulting & Goby Marketing (Brazil)

January 1, 2020 - Present

Trained AI models through precise data annotation, validation, and refinement; supported AI development with data entry, organization, and analysis; optimized ML workflows.

Owner & Consultant at Caltur Turismo

January 1, 2016 - October 12, 2025

Travel agency owner and consultant; hospitality and tourism services; developed travel experiences and partnerships.

Owner/ Consultant at TTS (Travel Technology & Solutions)

January 1, 2020 - October 12, 2025

Travel technology solutions and consulting; owner.

Sales Executive at Glovo

December 31, 2020 - October 12, 2025

Multilingual sales role focusing on outsourcing partnerships and customer growth.

Food Delivery at Glovo

December 31, 2020 - October 12, 2025

Customer-facing delivery service execution and regional support.

Moderator/Contact Center Specialist

January 1, 2022 - October 12, 2025

Moderation and multilingual support for outsourcing operations.

Content Creator/ Writer at MummaC Communications Consulting & Goby Marketing (Brazil)

January 1, 2016 - Present

Managed operations, corporate travel consulting, group travel organization, and client relationships; created branding and marketing content; led projects and campaigns.

AI Training and Data Specialist

January 1, 2020 - Present

Trained AI models through precise data annotation, validation, and refinement; supported AI development with accurate data entry, organization, and analysis; optimized workflows for dataset accuracy and consistency; created copywriting and content for branding and campaigns.

Creative Content Creator/Writer at MUMMA Communications Consulting & Goby Marketing (Brazil)

January 1, 2016 - Present

Developed integrated marketing content and creative assets for campaigns, led content creation across channels, and contributed to lead generation initiatives. Transformed concepts into engaging materials and collaborated with teams to deliver consistent messaging. Authored published content and contributed to public relations efforts.

AI Training and Data Specialist at MUMMA Communications Consulting & Goby Marketing (Brazil)

January 1, 2020 - Present

Trained AI models through precise data annotation, validation, and refinement. Supported AI development with accurate data entry, organization, and analysis. Optimized machine learning workflows by improving data quality and consistency.

Travel Agency Owner & Consultant at Calltur Turismo

December 31, 2016 - October 12, 2025

Owned and operated a travel agency; built partnerships, curated itineraries, managed client relationships; led sales strategy and marketing initiatives, and oversaw day-to-day operations.

Freelance Home Service Professional at YourHero

December 31, 2024 - October 12, 2025

Provided freelance home service support, including administrative tasks, content creation, and marketing material development. Used productivity tools (Microsoft Office Suite, Google Drive, CRM) and supported client operations with remote coordination.

Account Coordinator at YourHero

December 31, 2024 - October 13, 2025

Coordinate client accounts, support remote work tools, and manage client relationships; contribute to marketing and communications. Remote freelance experience with client relations.

Owner & Consultant at TTS (Travel Technology & Solutions)

December 31, 2020 - October 13, 2025

Travel agency owner and consultant; developed travel technology solutions, built partnerships, and led business development.

Founder / Manager at Calltur Turismo

December 31, 2016 - October 13, 2025

Travel agency operations, marketing, and partnerships; managed day-to-day activities and client relations.

Content Creator / Writer at Mumma Communications & Goby Marketing (Brazil)

January 1, 2016 - Present

Developed high-quality content, campaign concepts, and brand messaging; led group programs and content marketing initiatives.

AI Training & Data Specialist at Mumma Communications & Goby Marketing (Brazil)

January 1, 2020 - Present

Trained AI models through precise data annotation, validation, and refinement; supported AI development with data organization and analysis.

Content Moderator at Conectys

December 31, 2022 - October 13, 2025

Moderated user-generated content for a multilingual outsourcing environment, ensuring compliance with guidelines and quality standards while collaborating with cross-functional teams to support multiple markets.

Sales Executive - Multilingual Business Outsourcing at Glovo

December 31, 2020 - October 13, 2025

Led multilingual sales initiatives for outsourcing services, built partner relationships, and supported revenue growth across markets.

Travel Technology & Solutions Travel Agency Owner & Consultant at Calltur Turismo

December 31, 2016 - October 13, 2025

Owner and consultant delivering customized travel experiences, developing group programs, building partnerships, and managing client relations.

Hospitality / Travel Agency Operations at Calltur Turismo

December 31, 2009 - October 13, 2025

Hospitality-focused roles supporting travel operations and service delivery within a travel agency setting.

Account Coordinator at YourHero

December 31, 2024 - October 13, 2025

Coordinate accounts and client relationships; support marketing and communications initiatives.

Creative Content Creator / Writer at MUMMA Communications Consulting & Goby Marketing (Brazil)

January 1, 2016 - Present

Developed high-quality content for press, social media, and promotional materials; led group programs and campaigns; crafted engaging brand messages.

AI Training & Data Specialist at MUMMA Communications / Goby Marketing (Brazil)

January 1, 2020 - Present

Trained AI models through precise data annotation, validation, and refinement; supported AI development with accurate data entry, organization, and analysis; optimized ML workflows and contributed to branding and campaigns.