I'm a detail-oriented AI evaluation and data annotation professional with experience in AI quality, content review, and customer support across remote environments. I excel at handling business communications, scheduling meetings, conducting research, and interacting with clients; I analyze data, solve complex problems, and deliver high-quality results while adapting quickly to new tools and U.S. business hours.

ESHA PATEL

I'm a detail-oriented AI evaluation and data annotation professional with experience in AI quality, content review, and customer support across remote environments. I excel at handling business communications, scheduling meetings, conducting research, and interacting with clients; I analyze data, solve complex problems, and deliver high-quality results while adapting quickly to new tools and U.S. business hours.

Available to hire

I’m a detail-oriented AI evaluation and data annotation professional with experience in AI quality, content review, and customer support across remote environments.

I excel at handling business communications, scheduling meetings, conducting research, and interacting with clients; I analyze data, solve complex problems, and deliver high-quality results while adapting quickly to new tools and U.S. business hours.

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Work Experience

AI Quality Specialist at Welo Data (Freelance)
November 1, 2025 - Present
Evaluated AI-generated responses for accuracy, safety, and quality; conducted prompt analysis and data validation; provided structured feedback to improve model performance.
AI Content Reviewer at Highbrow Technology
July 1, 2024 - February 28, 2026
Reviewed and validated AI-generated content; ensured compliance with quality and safety guidelines; performed data annotation and correction tasks.
Technical Support Specialist at Ubisoft (Remote)
February 1, 2026 - Present
Resolved technical issues and handled customer queries; documented solutions and improved support workflows.
CAP Associate at Amazon
August 1, 2024 - January 31, 2025
Managed customer queries and resolved issues efficiently; conducted financial data audits and fraud analysis; improved customer satisfaction and operational efficiency.
Fincrime Analyst at TaskUs
September 1, 2023 - April 30, 2024
Investigated suspicious transactions and reduced fraud risks; created reports and risk assessments.
Customer Support Executive at Teleperformance
August 1, 2022 - September 30, 2023
Handled high-volume customer interactions; provided product support and resolved complaints.

Education

Bachelor of Technology in Civil Engineering at RGPV
January 11, 2030 - May 3, 2026
Diploma in Civil Engineering at RGPV
January 11, 2030 - May 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Retail