Available to hire
I am a multilingual professional with over 15 years of experience in administration, support services, hotel management, and logistics. I have a proven track record of managing teams, improving customer satisfaction, and implementing operational systems. Fluent in German and English, I bring advanced knowledge in CRM, knowledge management, and procurement processes to my work.
Currently, I serve as a Welfare Director and have previously held significant leadership roles in administration and support within various companies. I am passionate about creating efficient workplace environments and ensuring smooth operational workflows.
Language
Persian
Fluent
German
Fluent
English
Fluent
Work Experience
Welfare Director at Pars Tank Support Services Co.
January 1, 2024 - PresentOversaw welfare operations in coordination with petrochemical terminal subsidiaries. Improved staff satisfaction and workplace benefits.
General Manager of Administration & Support at Strategic Development Investment Co. – Merat Kish
January 1, 2024 - July 25, 2025Directed administrative and HR functions for a major pension fund company. Developed streamlined policies for workforce efficiency.
Support Manager at Pars Star Hotel Group
January 1, 2023 - July 25, 2025Led operational support for a national hotel group. Supervised logistics, maintenance, and internal service systems.
Planning & CRM Manager at Pars Hotel Group
December 31, 2016 - July 25, 2025Managed CRM implementation and project planning across hotel branches.
Director of CEO Office at Iranian Transport Development Holding (TTI)
December 31, 2015 - July 25, 2025Led executive operations and supported CEO with strategic tasks.
Administrative Supervisor at Saba International Transport Company
December 31, 2012 - July 25, 2025Oversaw administrative processes and logistics coordination.
Administrative Officer at Aras Post Company
December 31, 2011 - July 25, 2025Handled HR and internal documentation for postal services.
German Website Evaluator at IRIB World Service
December 31, 2010 - July 25, 2025Reviewed and evaluated German-language website content.
Welfare Director at Pars Tank Support Services Co.
January 1, 2024 - PresentOversaw welfare operations in coordination with petrochemical terminal subsidiaries. Improved staff satisfaction and workplace benefits.
General Manager of Administration & Support at Strategic Development Investment Co. – Merat Kish
January 1, 2024 - July 25, 2025Directed administrative and HR functions for a major pension fund company. Developed streamlined policies for workforce efficiency.
Support Manager at Pars Star Hotel Group
January 1, 2023 - July 25, 2025Led operational support for a national hotel group. Supervised logistics, maintenance, and internal service systems.
Planning & CRM Manager at Pars Hotel Group
December 31, 2016 - July 25, 2025Managed CRM implementation and project planning across hotel branches.
Director of CEO Office at Iranian Transport Development Holding (TTI)
December 31, 2015 - July 25, 2025Led executive operations and supported CEO with strategic tasks.
Administrative Supervisor at Saba International Transport Company
December 31, 2012 - July 25, 2025Oversaw administrative processes and logistics coordination.
Administrative Officer at Aras Post Company
December 31, 2011 - July 25, 2025Handled HR and internal documentation for postal services.
German Website Evaluator at IRIB World Service
December 31, 2010 - July 25, 2025Reviewed and evaluated German-language website content.
Education
M.A. at University of Tehran
January 1, 2000 - December 31, 2004B.A. at University of Tehran
January 1, 1996 - December 31, 2000M.A. at University of Tehran
January 1, 2000 - December 31, 2004B.A. at University of Tehran
January 1, 1996 - December 31, 2000Qualifications
Hotel General Management – Avaye Jalb Sayahan Institute
January 11, 2030 - July 25, 2025German Language – Goethe-Institut
January 11, 2030 - July 25, 2025German Language – OKF (Austrian Cultural Institute)
January 11, 2030 - July 25, 2025Upper-Intermediate English – Kish Institute
January 11, 2030 - July 25, 2025International Procurement – Iran Chamber of Commerce
January 11, 2030 - July 25, 2025Knowledge Management – Sharif University of Technology
January 11, 2030 - July 25, 2025Industry Experience
Travel & Hospitality, Transportation & Logistics, Energy & Utilities, Financial Services, Professional Services
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