A proactive individual eager to learn more and improve their skills in different areas as a remote worker. I'm creative in the advertising and design sectors in general and have held positions as a community manager, customer service representative, and web content analyst..

Eugenia Moreau

A proactive individual eager to learn more and improve their skills in different areas as a remote worker. I'm creative in the advertising and design sectors in general and have held positions as a community manager, customer service representative, and web content analyst..

Available to hire

A proactive individual eager to learn more and improve their skills in different areas as a remote worker. I’m creative in the advertising and design sectors in general and have held positions as a community manager, customer service representative, and web content analyst…

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Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Real Estate Manager
December 31, 2020 - October 8, 2025
Real Estate Management; Social Media Management; Content Writing; Visual Content Design; Graphic Design; Meta ads Management.
Costumer Service Representative
December 31, 2024 - October 8, 2025
Attending customer needs through incoming and outgoing calls; Provide accurate information about the company´s products and services; Handle complaints and solve problems effectively and efficiently; Register and update customer information in the database.
Web Content Analyst
December 31, 2024 - October 8, 2025
Web Content Creation; Link Building Strategies; SEO web Positioning; Digital Marketing Design; Advertising Design; Web Content Analyst using Wordpress.
Real Estate Management
December 31, 2020 - October 8, 2025
Real Estate Management • Social Media Management • Content Writing • Visual Content Design • Graphic Design • Meta ads Management • Customer Service
Customer Service Representative
December 31, 2020 - October 8, 2025
Attending customer needs through incoming and outgoing calls; Provide accurate information about the company´s products and services; Handle complaints and solve problems effectively and efficiently; Register and update customer information in the database
Web Content Analyst (WordPress)
December 31, 2024 - October 8, 2025
Web Content Creation • Link Building Strategies • SEO web Positioning • Digital Marketing Design • Advertising Design
Remote Freelance Professional
December 31, 2020 - October 8, 2025
Real Estate Management • Social Media Management • Content Writing • Visual Content Design • Graphic Design • Meta ads Management • Customer Service
Web Content Analyst
December 31, 2024 - October 8, 2025
Web Content Creation • Link Building Strategies • SEO web Positioning • Digital Marketing Design • Advertising Design
Grantor of Power of Attorney
July 22, 2022 - Present
Otorgamiento de Poder Especial para Venta de siete lotes de terreno ubicados en Parcelamiento Industrial Los Potocos (PILPO), con facultades amplias para gestionar ventas, constituir hipotecas, recibir pagos y suscribir documentos ante registros y autoridades, así como para reaccionar a eventuales conflictos de interés.
at Papelaría Creativa y Personalizada
November 1, 2010 - October 8, 2025
at Papelaría Creativa y Personalizada
November 1, 2019 - October 8, 2025
at Papelaría Creativa y Personalizada
November 1, 2018 - October 8, 2025
Remote Worker
December 31, 2024 - October 8, 2025
Provided information about the companies' products and services; handled customer inquiries and complaints; updated customer data in the database; contributed to web content and design-related tasks; supported remote operations and customer service processes.
Customer Service Representative
January 1, 2020 - October 8, 2025
Attended customer needs, provided accurate information about products and services, handled complaints, and registered/updated customer information in the database.
Remote Worker - Real Estate Management
January 1, 2024 - October 8, 2025
Remote role focusing on real estate management, commercial marketing and sales, and customer service.
Community Manager
January 1, 2024 - October 8, 2025
Managed social media presence and community engagement, coordinating content and initiatives.
Web Content Creator / Analyst
January 1, 2020 - October 8, 2025
Web content creation, SEO positioning, link-building strategies, and digital marketing/design tasks.
at Papelería Creativa y Personalizada
November 1, 2010 - October 8, 2025
at Papelería Creativa y Personalizada
November 1, 2019 - October 8, 2025
at Papelería Creativa y Personalizada
November 1, 2018 - October 8, 2025
Freelance Remote Marketing & Design Specialist at EMOLE Creaciones
August 1, 2016 - Present
Creative professional providing web content, advertising design, social media and graphic design services for clients and personal projects. Responsible for content creation, customer service and branding.
Remote Customer Service / Web Content Analyst at EMOLE Creaciones
December 31, 2020 - October 8, 2025
Attended customer inquiries via phone and email, provided accurate product information, handled complaints, and updated customer information in the database; contributed to community management and content strategy.
Remote / In-Person Community Manager at EMOLE Creaciones
January 1, 2020 - Present
Managed social media presence, customer support, and content creation; collaborated with marketing team; supported campaigns and brand development.
Community Manager
January 1, 2024 - October 8, 2025
Managed social media presence, content planning, and online community engagement; supported marketing campaigns.
Customer Service Representative
January 1, 2018 - October 8, 2025
Attended customer needs via inbound/outbound calls; provided product information; resolved complaints; maintained customer data in the database.
Web Content Analyst
January 1, 2020 - October 8, 2025
Created and analyzed web content; supported digital marketing and content strategy; collaborated on design and content optimization.
Real Estate Management Remote Worker
December 31, 2024 - October 8, 2025
Remote real estate management with a focus on web content creation, link-building strategies, SEO positioning, digital marketing design, advertising design, social media management, content writing, visual content design, and graphic design. Responsible for handling customer service, providing accurate information about products and services, and updating customer data in the database. Addressed incoming and outgoing calls to resolve complaints efficiently and to support ongoing client relations.
November 1, 2010 - October 8, 2025
November 1, 2018 - October 8, 2025
November 1, 2019 - October 8, 2025
Remote Web Content Analyst / Digital Marketing Specialist at Freelance / Various clients
December 31, 2024 - October 8, 2025
Managed web content creation, SEO strategies, social media management, and advertising design for multiple clients. Created engaging content for WordPress sites, coordinated marketing campaigns, and maintained brand consistency across channels. Used tools such as Canva, Google Calendar, Dropbox, and Microsoft Office to organize and deliver work; handled customer inquiries and supported service delivery remotely.

Education

Graphic Designer at Rafael Belloso Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Manage Business Administration at IDE SECEM Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe Suite (Ai, Ps, Id, Pr, Ae) at Trazos_
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED MADRID
January 1, 2008 - October 8, 2025
Business Administration at IDE SECEM Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe Suite (AI, PS, ID, PR, AE) at Trazos_ (Madrid, españa)
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Business Administration at IDE SECEM Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe Creative Suite (Ai, Ps, Id, Pr, Ae) at Trazos_ Madrid
January 1, 2012 - October 8, 2025
Graphic Designer at Universidad Dr. Rafael Belloso Chacín
January 1, 2008 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2010 - October 8, 2025
Management Business Administration at IDES Madrid
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University (Venezuela)
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid (Spain)
January 1, 2008 - October 8, 2025
Business Administration (Management) at IDECEM Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere, After Effects) at Trazos Madrid
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University (Venezuela)
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Business Administration at IDEC Madrid
January 1, 2010 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Business Administration at IDES Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe Creative Suite (AI, PS, ID, Pr, Ae) at Trazos, Madrid
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Bello Soto-Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Manage Business Administration at IDEC SEM Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe (AI, PS, Id, Pr, Ae) at Trazos_
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Business Administration at IDES ECEM Madrid
January 1, 2010 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Business Administration at IDES ECEM Madrid
January 1, 2010 - October 8, 2025
Advanced Adobe Creative Suite at Trazos
January 1, 2012 - October 8, 2025
Graphic Designer at Rafael Belloso Chacín University (Venezuela)
January 1, 2003 - January 1, 2003
Multimedia Design at IED Madrid
January 1, 2008 - January 1, 2008
Business Administration at IDESSEC Madrid
January 1, 2010 - January 1, 2010
Advanced Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere, After Effects) at Madrid (Advanced training)
January 1, 2012 - January 1, 2012
Graphic Design at Rafael Belloso Chacín University (Venezuela)
January 1, 2003 - October 8, 2025
Multimedia Design at IED Madrid
January 1, 2008 - October 8, 2025
Business Administration at IDEC/SECM Madrid
January 1, 2010 - October 8, 2025

Qualifications

Advanced Adobe Creative Suite (Ai, Ps, Id, Pr, Ae)
January 1, 2012 - October 8, 2025
Power of Attorney (Poder Especial para Venta)
July 22, 2022 - October 8, 2025
Solvencia Sucesoral
August 20, 2021 - October 8, 2025
Advanced Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere, After Effects)
January 1, 2012 - October 8, 2025
Business Administration (Management)
January 1, 2010 - October 8, 2025
Multimedia Design
January 1, 2008 - October 8, 2025
Graphic Design
January 1, 2003 - October 8, 2025
Advanced Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere, After Effects)
January 1, 2012 - October 8, 2025
Business Administration (Management)
January 1, 2010 - October 8, 2025
Multimedia Design
January 1, 2008 - October 8, 2025
Graphic Design
January 1, 2003 - October 8, 2025
Advanced Adobe Suite (AI, Photoshop, InDesign, Premiere, After Effects)
January 1, 2012 - October 8, 2025
Advanced Adobe Creative Suite (AI, PS, ID, Pr, AE)
January 1, 2012 - October 8, 2025
Advanced Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere, After Effects)
January 1, 2012 - October 8, 2025

Industry Experience

Media & Entertainment, Professional Services, Real Estate & Construction, Software & Internet, Other, Education