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Founder of Nordic Reach, a boutique consultancy supporting Nordic and Scandinavian companies with international expansion into the United States and Latin America. I work with SMEs, export-driven companies, and SaaS/tech and medical/healthcare firms that need structured support with market entry, bilingual digital marketing (English–Spanish), and cultural adaptation…

user1519725

Content Strategist, Content Creator, Instructional Designer, +2

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Founder of Nordic Reach, a boutique consultancy supporting Nordic and Scandinavian companies with international expansion into the United States and Latin America. I work with SMEs, export-driven companies, and SaaS/tech and medical/healthcare firms that need structured support with market entry, bilingual digital marketing (English–Spanish), and cultural adaptation…

Available to hire

Founder of Nordic Reach, a boutique consultancy supporting Nordic and Scandinavian companies with international expansion into the United States and Latin America.
I work with SMEs, export-driven companies, and SaaS/tech and medical/healthcare firms that need structured support with market entry, bilingual digital marketing (English–Spanish), and cultural adaptation

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Content Manager at Bilingual Confidential – Remote

October 1, 2023 - Present

Managed content strategy and social media communications; created and scheduled posts; moderated chats; group administration; content creation.

Digital Learning & Content Strategist (Bilingual) at Online University Programs – U.S. (Remote)

August 1, 2018 - September 1, 2025

Created, delivered, and optimized digital course content for diverse audiences; developed engaging, outcomes-driven materials aligned with program goals; used performance data to improve engagement and completion metrics; communicated complex topics clearly across digital platforms; collaborated with cross-functional academic and technical teams.

Bilingual Health Communications Specialist at Care Health First / TotalMed – Remote

July 1, 2021 - May 31, 2022

Managed high-volume bilingual communication with U.S. members; delivered clear, actionable guidance using CRM-style systems; supported retention, satisfaction, and compliance through effective messaging; documented interactions and outcomes for quality reporting.

Telehealth Digital Health Services (Bilingual) – Federal Contract at Veterans Administration

July 1, 2020 - July 31, 2021

Provided remote triage and digital service support for a national user base; delivered concise, high-clarity communication in virtual environments; maintained accurate digital records and performance metrics; supported service continuity through technology-enabled workflows.

Clinical Communications & Operations Coordinator at Defense Health Agency – U.S. Air Force Base

January 1, 2019 - March 31, 2020

Coordinated communications across clinical teams and leadership; supported onboarding, training, and process improvement initiatives; participated in compliance, quality, and infection control committees.

Academic Program & Content Development Lead at Midland College & Excelsior College

January 1, 2007 - December 31, 2018

Developed curricula, digital learning materials, and assessment content; supervised and mentored students using structured feedback systems; published scholarly and professional content; supported institutional branding through program quality and outcomes.

Health Care Operations & Professional Practice Specialist at Midland Memorial Hospital

January 1, 2007 - December 31, 2018

Spanned critical care, cardiovascular services, and professional development; led education initiatives, interdisciplinary projects, and governance efforts.