Creative and detail-oriented Content & Design Professional with experience managing digital content, branding assets, website updates, and cross-functional creative projects. Skilled in coordinating multiple workflows, maintaining organized content systems, and collaborating with stakeholders to ensure timely and high-quality deliverables.…

Evelyn Navarro Ruiz

Creative and detail-oriented Content & Design Professional with experience managing digital content, branding assets, website updates, and cross-functional creative projects. Skilled in coordinating multiple workflows, maintaining organized content systems, and collaborating with stakeholders to ensure timely and high-quality deliverables.…

Available to hire

Creative and detail-oriented Content & Design Professional with experience managing digital content, branding
assets, website updates, and cross-functional creative projects. Skilled in coordinating multiple workflows,
maintaining organized content systems, and collaborating with stakeholders to ensure timely and high-quality
deliverables.

See more

Skills

Experience Level

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Web / UX Designer at Self-employed
February 20, 2026 - Present
Freelance web and UX design; built scalable design systems, managed content and branding assets, performed website updates, and collaborated with stakeholders to ensure timely, high-quality deliverables. Adapted to fast-paced environments and applied UX/UI principles across projects.
Web / UX Designer
February 20, 2026 - Present
Building and maintaining Design Systems for scalable products (components, patterns, documentation, governance); creation of reusable templates and frameworks to support large, multi-page/multi-team projects; applying UX methods end-to-end (discovery → flows → wireframes → UI → validation).
Marketing Build Specialist at Self-employed
April 20, 2025 - March 20, 2026
Collaborated on UX/UI improvements by identifying friction points in user journeys and translating business needs into user-centered design solutions. Led cross-functional collaboration to support scalable content and campaigns.
Marketing Build Specialist
April 20, 2025 - March 20, 2026
Consulting with advertisers on creative strategy using historical advertiser and industry data; troubleshoot complex issues during campaign life-cycle; analyze data to drive process and product improvements; cross-vertical/cross-location efficiency.
Digital Content Specialist at Sykes Enterprises Inc
November 20, 2023 - March 20, 2025
Created, managed, and optimized digital content across platforms to enhance brand awareness, engagement, and conversions. Developed visuals and multimedia assets; applied UX/UI principles to content strategies.
Digital Content Specialist
November 1, 2023 - March 20, 2025
Responsible for creating, managing, and optimizing digital content across platforms; developing graphics, videos, and multimedia assets for websites and social media; managing content calendars and ensuring timely delivery; aligning content with brand guidelines.
Knowledge Service Consultant at IBM (IBM organization)
December 20, 2022 - November 20, 2023
Identified, organized, stored, and disseminated confidential and non-confidential information within the IBM organization. Produced syntheses and practical implications via end products such as exhibits, written summaries, PowerPoint presentations, and Excel spreadsheets. Engaged in team problem-solving and knowledge-creation initiatives.
Knowledge Service Consultant at IBM Enterprises
December 20, 2022 - November 20, 2023
Identified and disseminated knowledge; synthesized data into end-product artifacts (exhibits, summaries, PowerPoint presentations, Excel spreadsheets); supported team problem-solving and best practices.
Recruitment Screening Specialist at IBM Enterprises
July 20, 2021 - December 20, 2022
Identified, organized, stored and disseminated confidential and non-confidential information; built candidate pipelines; collaborated with recruiters; supported hiring processes.
Talent Acquisition Screener
September 20, 2020 - June 20, 2021
Screened and evaluated strengths and weaknesses of candidates through effective screening processes; maintained monitoring quotas and contributed to building a strong candidate pipeline.
Talent Acquisition Screener at IBM Enterprises
September 20, 2020 - June 20, 2021
Screened resumes prior to sending to corporate hiring managers; evaluated strengths and weaknesses; educated employees on QA standards; maintained quotas; contributed to candidate pipelines with Lead Recruiters.
Quality Assurance Agent
December 20, 2019 - September 20, 2020
Assessed customer interactions and product quality; contributed to QA processes and maintained high standards.
Quality Assurance Agent at IBM Enterprises
December 20, 2019 - September 20, 2020
Ensured QA standards; monitored performance metrics; supported customer-related processes.
Customer Service Representative at IBM Enterprises
December 20, 2018 - December 20, 2019
Handled customer inquiries; improved customer satisfaction; supported internal teams.
Customer Service Representative
December 1, 2018 - December 1, 2019
Handled customer inquiries, resolved issues, and provided proactive service to maintain satisfaction.

Education

Bachelor's Degree in Graphic Design at Universidad Latina de Costa Rica
January 1, 2020 - January 1, 2022

Qualifications

Bachelor's Degree in Graphic Design
January 1, 2020 - January 1, 2022
CEFR Certification
January 11, 2030 - June 5, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education, Other

Skills

Experience Level