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With diverse experience as a customer support representative and virtual assistant, I’ve worked in real estate, general VA tasks, underwriting, and benefits quoting for a health insurance company. My key skills include customer support, collaboration, adaptability, computer proficiency, organization, time management, and social media management. These strengths enable me to manage tasks efficiently, adapt to various work environments, and communicate effectively across multiple platforms.…With diverse experience as a customer support representative and virtual assistant, I’ve worked in real estate, general VA tasks, underwriting, and benefits quoting for a health insurance company. My key skills include customer support, collaboration, adaptability, computer proficiency, organization, time management, and social media management. These strengths enable me to manage tasks efficiently, adapt to various work environments, and communicate effectively across multiple platforms.

Ralph Jerec Oliver

Executive Producer, Content Creator, Assistant Editor

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With diverse experience as a customer support representative and virtual assistant, I’ve worked in real estate, general VA tasks, underwriting, and benefits quoting for a health insurance company. My key skills include customer support, collaboration, adaptability, computer proficiency, organization, time management, and social media management. These strengths enable me to manage tasks efficiently, adapt to various work environments, and communicate effectively across multiple platforms.…With diverse experience as a customer support representative and virtual assistant, I’ve worked in real estate, general VA tasks, underwriting, and benefits quoting for a health insurance company. My key skills include customer support, collaboration, adaptability, computer proficiency, organization, time management, and social media management. These strengths enable me to manage tasks efficiently, adapt to various work environments, and communicate effectively across multiple platforms.

Available to hire

With diverse experience as a customer support representative and virtual assistant, I’ve worked in real estate, general VA tasks, underwriting, and benefits quoting for a health insurance company. My key skills include customer support, collaboration, adaptability, computer proficiency, organization, time management, and social media management. These strengths enable me to manage tasks efficiently, adapt to various work environments, and communicate effectively across multiple platforms.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Tagalog

Advanced

Work Experience

Advisor II / Customer Support Representative at Concentrix

November 4, 2019 - November 10, 2023

Quoting & underwriting with clients (health insurance); Handled medical insurance accounts for both provider and member services (processing insurance claims); Managed customer accounts, processed payments, and handled troubleshooting inquiries

Virtual Assistant

February 1, 2024 - Present

Schedule onsite visits for Senior Property Manager (SPM calendar); Coordinate maintenance requests while CC-ing managers; Analyze annual inspection reports and create summaries; Send building-wide notices; Establish and terminate vendor services; Manage DocuSigns and document organization; Audit contact information in AppFolio; Follow up on rent delinquencies monthly; Assist in legal dispute documentation; Manage email inbox and property listings; Process rental applications and review invoices; Oversee new property onboarding and e-filing