Hi, I'm Fataneh, a creative and detail-oriented professional with a diverse background in customer service, merchandising, graphic design, and animation. I love combining artistry and functionality to deliver visually compelling designs and enhance customer experiences. Currently, I work as a Style Consultant at Target, where I focus on personalized style recommendations and visual merchandising. With experience working remotely for global teams, I've developed skills in branding, digital marketing, and visual storytelling. My passion lies in creating engaging graphics and animations that drive social media engagement and sales growth. I'm always excited to bring my creativity and dedication to new projects and opportunities.

Fataneh Bolourieh

Hi, I'm Fataneh, a creative and detail-oriented professional with a diverse background in customer service, merchandising, graphic design, and animation. I love combining artistry and functionality to deliver visually compelling designs and enhance customer experiences. Currently, I work as a Style Consultant at Target, where I focus on personalized style recommendations and visual merchandising. With experience working remotely for global teams, I've developed skills in branding, digital marketing, and visual storytelling. My passion lies in creating engaging graphics and animations that drive social media engagement and sales growth. I'm always excited to bring my creativity and dedication to new projects and opportunities.

Available to hire

Hi, I’m Fataneh, a creative and detail-oriented professional with a diverse background in customer service, merchandising, graphic design, and animation. I love combining artistry and functionality to deliver visually compelling designs and enhance customer experiences. Currently, I work as a Style Consultant at Target, where I focus on personalized style recommendations and visual merchandising.

With experience working remotely for global teams, I’ve developed skills in branding, digital marketing, and visual storytelling. My passion lies in creating engaging graphics and animations that drive social media engagement and sales growth. I’m always excited to bring my creativity and dedication to new projects and opportunities.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Persian
Fluent

Work Experience

Style Consultant at Target
May 1, 2022 - Present
Increased customer satisfaction by providing personalized style recommendations, resulting in a 15% boost in repeat customers. Maintained a visually appealing and organized kids' clothing section, contributing to a 10% increase in department sales. Collaborated with the closing team to ensure product availability and accurate pricing, reducing customer complaints by 20%.
Customer Service Representative at Sykes (Work from Home)
March 1, 2022 - July 21, 2025
Resolved customer issues related to Intuit software, bookkeeping, and banking, achieving a 95% satisfaction rate. Assisted customers with basic tax inquiries, improving overall service efficiency and customer retention.
Personal Shopper at Instacart Shoppers
March 1, 2021 - July 21, 2025
Delivered exceptional customer service by shopping and bagging groceries according to customer preferences. Maintained a 4.9/5 average customer rating through clear communication and attention to detail.
Graphic Designer & Animator at IAWF (International Animated Women's Forum)
December 31, 2015 - July 21, 2025
Designed visually compelling graphics and gift designs for IAWF events, enhancing brand visibility and attendee engagement. Created animated videos to promote IAWF initiatives, resulting in a 20% increase in social media engagement. Collaborated with a global team to deliver high-quality creative assets within tight deadlines.

Education

Master of Arts at Tarbiat Modares University
August 1, 2004 - September 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Non-Profit Organization, Education

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

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