Farah Fatima

Language

German
Beginner
English
Fluent

Work Experience

Content Writer and Editor at VPN streaming websites
January 1, 2023 - October 1, 2023
Created engaging and informative content; edited and proofread articles to align with brand voice; contributed to editorial calendar; produced content optimized for SEO; developed content strategies to attract and engage target audiences (TOFU).
Freelance Social Media Manager at Startup fashion business
November 1, 2023 - April 30, 2024
Managed social media platforms, creating engaging content and maintaining consistent posting. Led community management, responded to comments, and built a positive brand image. Developed content strategies aligned with brand goals, led targeted social campaigns across platforms, and drove audience engagement.
Customer Service Intern at Bazzle.pk
October 1, 2022 - December 31, 2022
Managed community interactions, responding to customer inquiries and comments on social media platforms. Customized orders based on customer preferences and ensured timely delivery of personalized products. Addressed customer complaints and feedback, providing prompt and effective solutions to maintain satisfaction.
Intern at EMA Shipping Industry
June 1, 2021 - September 30, 2021
Internship in the Finance and HR departments; assisted payroll, employee reimbursements, and attendance records to ensure accurate processing. Supported financial documentation, ensuring records were complete and up-to-date; compiled and prepared monthly reports for review and analysis.
Intern at Bazzle.pk
October 1, 2022 - December 31, 2022
Customer Service Intern; supported customer service operations, responded to inquiries, and assisted with maintaining customer records; contributed to enhancing customer experience.
Social Media Manager (Freelance) at Startup fashion brand
November 1, 2023 - April 1, 2024
Managed and curated social media accounts, created buzz and engagement around shows to drive viewership; kick-started YouTube channels for projects; assisted in email marketing campaigns using Mailchimp; designed and sent newsletters; contributed to event booth design and management.
Intern at EMA Shipping Industry, Karachi, Pakistan
June 1, 2021 - September 1, 2021
Supported administrative tasks; gained exposure to HR and finance processes; assisted in financial documentation and record-keeping.
Intern at Bazzle.pk, Pakistan
October 1, 2022 - December 1, 2022
Customer Service Intern; managed customer interactions, responded to inquiries and comments on social platforms, ensured timely delivery and satisfaction; assisted with order customization and post-purchase support.

Education

Bachelor of Arts in Business Studies at Szabist Karachi
January 1, 2019 - January 1, 2023
Bachelor of Arts in Business Studies at SZABIST Karachi, Pakistan
January 1, 2019 - January 1, 2023
Bachelor of Arts in Business Studies at SZABIST Karachi, Pakistan
January 1, 2019 - January 1, 2023
O Levels at Beaconhouse School System
January 1, 2014 - January 1, 2017
A Levels at Beaconhouse School System
January 1, 2017 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet, Consumer Goods