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Hello! I am Nur Farhani Ismail, a highly motivated and organized professional seeking a remote role with flexible hours. I bring strong interpersonal skills, time management, and problem-solving abilities that help me thrive in fast-paced environments. I am passionate about clear communication and productivity, especially in a remote setting, and I am eager to contribute to a dynamic team. In my recent roles, I supported sales and customer service initiatives, managed CRM and record-keeping, and collaborated with cross-functional teams to improve onboarding and conversions. I am proficient with tools like Canva, ClickUp, Zapier, Mailchimp, Google Docs, and Brevo, and I enjoy turning ideas into polished outcomes while maintaining high attention to detail.…Hello! I am Nur Farhani Ismail, a highly motivated and organized professional seeking a remote role with flexible hours. I bring strong interpersonal skills, time management, and problem-solving abilities that help me thrive in fast-paced environments. I am passionate about clear communication and productivity, especially in a remote setting, and I am eager to contribute to a dynamic team. In my recent roles, I supported sales and customer service initiatives, managed CRM and record-keeping, and collaborated with cross-functional teams to improve onboarding and conversions. I am proficient with tools like Canva, ClickUp, Zapier, Mailchimp, Google Docs, and Brevo, and I enjoy turning ideas into polished outcomes while maintaining high attention to detail.

Nurfarahani Ismail

Social Media Freelancer, Social Media Manager, Digital Marketer, +2

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Hello! I am Nur Farhani Ismail, a highly motivated and organized professional seeking a remote role with flexible hours. I bring strong interpersonal skills, time management, and problem-solving abilities that help me thrive in fast-paced environments. I am passionate about clear communication and productivity, especially in a remote setting, and I am eager to contribute to a dynamic team. In my recent roles, I supported sales and customer service initiatives, managed CRM and record-keeping, and collaborated with cross-functional teams to improve onboarding and conversions. I am proficient with tools like Canva, ClickUp, Zapier, Mailchimp, Google Docs, and Brevo, and I enjoy turning ideas into polished outcomes while maintaining high attention to detail.…Hello! I am Nur Farhani Ismail, a highly motivated and organized professional seeking a remote role with flexible hours. I bring strong interpersonal skills, time management, and problem-solving abilities that help me thrive in fast-paced environments. I am passionate about clear communication and productivity, especially in a remote setting, and I am eager to contribute to a dynamic team. In my recent roles, I supported sales and customer service initiatives, managed CRM and record-keeping, and collaborated with cross-functional teams to improve onboarding and conversions. I am proficient with tools like Canva, ClickUp, Zapier, Mailchimp, Google Docs, and Brevo, and I enjoy turning ideas into polished outcomes while maintaining high attention to detail.

Available to hire

Hello! I am Nur Farhani Ismail, a highly motivated and organized professional seeking a remote role with flexible hours. I bring strong interpersonal skills, time management, and problem-solving abilities that help me thrive in fast-paced environments. I am passionate about clear communication and productivity, especially in a remote setting, and I am eager to contribute to a dynamic team.

In my recent roles, I supported sales and customer service initiatives, managed CRM and record-keeping, and collaborated with cross-functional teams to improve onboarding and conversions. I am proficient with tools like Canva, ClickUp, Zapier, Mailchimp, Google Docs, and Brevo, and I enjoy turning ideas into polished outcomes while maintaining high attention to detail.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Malay

Fluent

English

Fluent

Work Experience

Inbound Sales Specialist at Aeroviation

December 1, 2024 - Present

Managed and nurtured leads for Aeroviation programs via calls and messaging; provided detailed program information and guided leads through the sales funnel; maintained consistent engagement by tracking follow-ups; maintained Brevo deals; ensured data integrity by accurately communicating deal information and categorizing customer records; responded to inquiries across social media, WhatsApp, and Brevo; performed administrative duties including record maintenance and sales file management.

Senior Sales Specialist at First Step Academy

October 1, 2024 - Present

Provided market insights from client interactions to improve onboarding and conversion strategies; converted warm leads into trial and regular class sign-ups; scheduled and followed up on trial classes to boost enrolment; maintained accurate client records in CRM and supported data analysis; communicated with parents via WhatsApp and calls to build strong relationships; collaborated with internal teams to enhance marketing and sales effectiveness.

Virtual Executive at Genie Pro

July 1, 2024 - September 30, 2024

Administrative Support: Calendar management (Calendly), Email management (good emails), Scheduling Appointments (Fireflies), Travel Arrangements (Gemini), Document Creation & Editing (MS Word). Technical Skills: Proficiency in Microsoft Office Suite, Google Suite, Zapier, Mailchimp, Clickup, Asana, Pipedrive, Slack, Wati, Canva. Communication Skills: Excellent Written & Verbal Communication, Active Listening, Email Etiquette. Organization & Time Management: Prioritization, Multitasking, Attention to Detail, Meeting Deadlines. Additional Skills: Social Media Savvy (script, postfluencer), Research & Analysis (Hunter.io).

Bank Customer Service Specialist at DBS Bank

September 1, 2012 - April 1, 2017

Maintained friendly and professional customer interactions; carried out day-to-day duties accurately and efficiently; demonstrated respect, friendliness and willingness to help wherever needed; worked flexible hours; followed applicable standards, policies and regulatory guidelines to promote a safe working environment; maintained energy and enthusiasm in a fast-paced environment; offered friendly and efficient service to customers, handled challenging situations with ease; maintained excellent attendance and quickly learned new skills.

Accounting Assistant at Q'son Kitchen Equipment Pte Ltd

March 1, 2012 - September 1, 2012

Maintained clean and organized files by keeping accounts payable records up-to-date; monitored status of accounts receivable and payable to facilitate prompt processing; used accounting software to prepare weekly and monthly financial reports; supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements; prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered; reconciled company accounts for credit cards, employee expenses and commissions.