Available to hire
Experienced in managing complex inventories, high-volume operations, and enhancing guest
experiences while optimizing revenue and costs. Proficient in forecasting and handling high-
pressure, time-sensitive situations. Proven expertise in hotel operations, coworking space
management, and quick-turnaround projects.
Work Experience
Guest Service Associate & Supervisor at Oberoi Hotels & Resorts
May 1, 2024 - May 1, 2024Delivered guest services, managed individual and group reservations, monitored overbooking and cancellations, maintained product knowledge, promoted upselling opportunities, and ensured adherence to brand standards.
Customer Service Executive at Teleperformance Pvt Ltd
January 1, 2022 - January 1, 2022Handled inbound and outbound customer interactions, provided timely and accurate information on products and services, supported team goals through effective communication and problem-solving, and maintained service quality.
Education
Bachelor’s in Hospitality Management at Atharva College of Management
January 1, 2017 - January 1, 2020Master’s in Hospitality Management at Atharva College of Management
January 1, 2017 - January 1, 2020 at University of Essex
January 1, 2025 - October 27, 2025Qualifications
Certified Departmental Trainer
January 11, 2030 - October 27, 2025Industry Experience
Travel & Hospitality
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