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I am an IT professional with a background in Business Information Technology, web development, and cybersecurity. I have hands-on experience in IT support, system troubleshooting, and customer service, gained through internships and professional projects. Skilled in Microsoft 365, Windows, networking fundamentals, and web technologies, I enjoy solving problems and helping users navigate technology with ease. I am also certified in Full Stack Web Development and Security Analysis, and I continue to expand my expertise through platforms like Hack The Box and TryHackMe. I am motivated by opportunities to apply my technical skills in dynamic environments, contribute to team success, and grow in areas such as cloud technologies, IT operations, and cybersecurity.…I am an IT professional with a background in Business Information Technology, web development, and cybersecurity. I have hands-on experience in IT support, system troubleshooting, and customer service, gained through internships and professional projects. Skilled in Microsoft 365, Windows, networking fundamentals, and web technologies, I enjoy solving problems and helping users navigate technology with ease. I am also certified in Full Stack Web Development and Security Analysis, and I continue to expand my expertise through platforms like Hack The Box and TryHackMe. I am motivated by opportunities to apply my technical skills in dynamic environments, contribute to team success, and grow in areas such as cloud technologies, IT operations, and cybersecurity.

FATMA WANJIKU HUSSEIN

Designer, Developer, Digital Marketer, +6

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I am an IT professional with a background in Business Information Technology, web development, and cybersecurity. I have hands-on experience in IT support, system troubleshooting, and customer service, gained through internships and professional projects. Skilled in Microsoft 365, Windows, networking fundamentals, and web technologies, I enjoy solving problems and helping users navigate technology with ease. I am also certified in Full Stack Web Development and Security Analysis, and I continue to expand my expertise through platforms like Hack The Box and TryHackMe. I am motivated by opportunities to apply my technical skills in dynamic environments, contribute to team success, and grow in areas such as cloud technologies, IT operations, and cybersecurity.…I am an IT professional with a background in Business Information Technology, web development, and cybersecurity. I have hands-on experience in IT support, system troubleshooting, and customer service, gained through internships and professional projects. Skilled in Microsoft 365, Windows, networking fundamentals, and web technologies, I enjoy solving problems and helping users navigate technology with ease. I am also certified in Full Stack Web Development and Security Analysis, and I continue to expand my expertise through platforms like Hack The Box and TryHackMe. I am motivated by opportunities to apply my technical skills in dynamic environments, contribute to team success, and grow in areas such as cloud technologies, IT operations, and cybersecurity.

Available to hire

I am an IT professional with a background in Business Information Technology, web development, and cybersecurity. I have hands-on experience in IT support, system troubleshooting, and customer service, gained through internships and professional projects. Skilled in Microsoft 365, Windows, networking fundamentals, and web technologies, I enjoy solving problems and helping users navigate technology with ease. I am also certified in Full Stack Web Development and Security Analysis, and I continue to expand my expertise through platforms like Hack The Box and TryHackMe.

I am motivated by opportunities to apply my technical skills in dynamic environments, contribute to team success, and grow in areas such as cloud technologies, IT operations, and cybersecurity.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Swahili

Fluent

Work Experience

ICT Intern at Postal Corporation of Kenyaa

May 6, 2024 - July 19, 2024

• Delivered frontline IT support to staff through helpdesk operations, resolving common technical issues. • Installed, updated, and maintained hardware and software across departments. • Managed IT asset inventory and consumables, maintaining accurate digital records. • Performed routine maintenance on ICT equipment and telephony infrastructure. • Supported data entry and record-keeping for internal staff databases.

Social Media Marketing & Management at Top Auto Correct Garage

May 1, 2023 - April 19, 2024

Creating and scheduling content to showcase garage services, repairs, vehicle transformations, and customer testimonials across social media platforms. Engaging with followers by responding promptly to comments, messages, and reviews to build trust and provide excellent online customer service. Planning and running marketing campaigns and promotions to drive service bookings, highlight special offers, and boost brand visibility. Monitoring and analyzing performance metrics such as reach, engagement, and follower growth, and providing regular reports with actionable insights. Collaborating with the garage team to gather updates, new services, and success stories, while ensuring a consistent brand voice and positive online reputation.