Available to hire
Hi, I’m Favour Okorie, a versatile professional with over three years of experience in customer support, lead generation, and technical assistance. I specialize in creating engaging video content, managing social media strategies, and designing user-friendly websites. I love helping businesses grow their online presence and streamline their digital workflows.
I am passionate about collaborating with teams to deliver impactful solutions that boost engagement and improve customer satisfaction. When I’m not immersed in video editing or social media coaching, I enjoy exploring new digital tools and honing my technical skills to better serve my clients.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Video Editor at He Reigns Media
April 30, 2025 - July 14, 2025Created concise and engaging video recaps for events, games, and series by selecting and editing key moments to produce polished, professional summaries. Produced compelling advertising videos designed to capture attention and drive viewer action through strategic storytelling. Worked remotely with global clients to ensure seamless communication and timely project delivery using efficient digital tools. Crafted visually stunning music videos synchronizing visuals with audio to enhance artistic expression and emotional impact.
Video Editor at He Reigns Media
April 30, 2025 - July 14, 2025Specialized in creating concise and engaging video recaps for events and promotional content. Produced compelling advertising videos, visually stunning music videos, and collaborated remotely with clients worldwide to ensure timely delivery of projects through efficient project management and digital tools.
Video Editor at He Reigns Media
April 30, 2025 - July 14, 2025Specialized in creating concise and engaging video recaps for events, games, or series by carefully selecting and editing key moments. Produced compelling advertising videos designed to capture attention, convey messages effectively, and drive viewer action through strategic storytelling and high production quality. Operated remotely to collaborate flexibly with clients worldwide, ensuring timely project delivery. Crafted visually stunning music videos synchronized with audio to enhance artistic expression and emotional impact using creative editing techniques and visual effects.
Customer Support Representative at HAM STUDIO
May 1, 2024 - PresentAchieved a 95% customer satisfaction rate by resolving inquiries and complaints across multiple channels. Utilized CRM tools to maintain accurate customer records, ensuring seamless support experiences. Conducted post-resolution follow-ups to verify customer satisfaction and address remaining concerns. Collaborated with internal teams to implement customer feedback and enhance overall service delivery.
Customer Support Representative at HAM STUDIO
May 1, 2024 - PresentAchieved a 95% customer satisfaction rate by resolving inquiries and complaints across multiple channels. Utilized CRM tools to maintain accurate customer records, conducted post-resolution follow-ups, and collaborated with internal teams to implement customer feedback improving service delivery.
Customer Support Representative at HAM STUDIO
May 1, 2024 - PresentAchieved a 95% customer satisfaction rate by resolving inquiries and complaints across multiple channels. Utilized CRM tools to maintain accurate customer records for seamless support experiences. Conducted post-resolution follow-ups to verify customer satisfaction and address remaining concerns. Collaborated with internal teams to implement customer feedback and enhance overall service delivery.
Social Media Coach/Manager at He Reigns Media
October 1, 2023 - PresentPartnered with teams to plan, execute, and scale high-impact livestream broadcasts on platforms including YouTube and Facebook, translating skills into account growth. Trained staff in workshops on camera and audio setup, encoder tools like OBS and StreamYard, and troubleshooting to ensure smooth livestreams. Provided real-time coaching on moderation, chat management, and interactive features to build community loyalty. Developed editorial calendars, recommended hashtag and SEO tactics, trained on paid-promotion setups, and implemented follower-nurturing workflows across TikTok, Instagram, Facebook, and YouTube to fuel consistent audience growth.
Social Media Coach/Manager at He Reigns Media
October 1, 2023 - PresentPartnered with teams to plan, execute, and scale high-impact livestream broadcasts on platforms like YouTube and Facebook. Trained staff on camera/audio setup, encoder tools (OBS, StreamYard), and platform troubleshooting. Developed editorial calendars, implemented growth strategies across TikTok, Instagram, Facebook, and YouTube, and enhanced community engagement.
Social Media Coach/Manager at He Reigns Media
October 1, 2023 - PresentPartnered with teams to plan, execute, and scale high-impact livestream broadcasts on platforms including YouTube and Facebook. Enhanced productivity by conducting hands-on workshops covering camera/audio setup, encoder tools (OBS, StreamYard), platform settings, and troubleshooting to ensure smooth streams. Provided real-time coaching on moderation best practices, chat management, and interactive features to build community loyalty. Developed editorial calendars, recommended hashtag and SEO tactics, trained on paid-promotion setups, and implemented follower-nurturing workflows across TikTok, Instagram, Facebook, and YouTube, fueling consistent audience growth.
Virtual Assistant – Administrative & Customer Support at Nwanyiuka God Is Good
September 30, 2023 - July 14, 2025Managed and maintained executive calendars, ensuring efficient scheduling of appointments and deadlines. Coordinated email communications by responding to inquiries promptly and escalating critical issues as necessary. Validated email lists using tools like Verify and Hunter.io to ensure communication accuracy. Provided consistent administrative support including travel coordination, file management, and reporting.
Virtual Assistant – Administrative & Customer Support at Nwanyiuka God Is Good
September 30, 2023 - July 14, 2025Managed and maintained executive calendars, coordinated email communication, validated email lists using tools like Verify and Hunter.io, and provided consistent administrative support including travel coordination, file management, and reporting.
Virtual Assistant – Administrative & Customer Support at Nwanyiuka God Is Good
September 30, 2023 - July 14, 2025Managed and maintained executive calendars, ensuring efficient scheduling of appointments and deadlines. Coordinated email communication, responding promptly to inquiries and escalating critical issues as needed. Validated email lists using tools like Verify and Hunter.io to ensure communication accuracy. Provided consistent administrative support, including travel coordination, file management, and reporting.
Education
High School Diploma at Anglican Secondary School
January 1, 2022 - December 31, 2022High School Diploma at Anglican Secondary School
January 1, 2022 - December 31, 2022High School Diploma at Anglican Secondary School, Makurdi, Benue State
January 1, 2022 - December 31, 2022Qualifications
Certified Front-End Web Design – Greg and Co ICT Hub
January 1, 2023 - December 31, 2023Certified Virtual Assistant – ALX
January 1, 2024 - December 31, 2024Certified video editor – Ham Studio
January 1, 2024 - December 31, 2024Introduction to HTML5 and CSS – Coursera
January 1, 2023 - December 31, 2023Customer Support/Sales & Marketing – Digital Witch
January 1, 2025 - December 31, 2025IT Support – Digital Witch
January 1, 2024 - December 31, 2024Technical Support – Coursera
January 1, 2025 - December 31, 2025Introduction to Cyber Attacks – Coursera
January 1, 2023 - December 31, 2023Certified Front-End Web Design
January 1, 2023 - December 31, 2023Certified Virtual Assistant
January 1, 2024 - December 31, 2024Certified video editor
January 1, 2024 - December 31, 2024Introduction to HTML5 and CSS
January 1, 2023 - December 31, 2023Customer Support/Sales & Marketing
January 1, 2025 - December 31, 2025IT Support
January 1, 2024 - December 31, 2024Technical Support
January 1, 2025 - December 31, 2025Introduction to Cyber Attacks
January 1, 2023 - December 31, 2023Certified Front-End Web Design – Greg and Co ICT Hub
January 1, 2023 - December 31, 2023Certified Virtual Assistant – ALX
January 1, 2024 - December 31, 2024Certified video editor – Ham Studio
January 1, 2024 - December 31, 2024Introduction to HTML5 and CSS – Coursera
January 1, 2023 - December 31, 2023Customer Support/Sales & Marketing – Digital Witch
January 1, 2025 - December 31, 2025IT Support – Digital Witch
January 1, 2024 - December 31, 2024Technical Support – Coursera
January 1, 2025 - December 31, 2025Introduction to Cyber Attacks – Coursera
January 1, 2023 - December 31, 2023Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Education, Retail, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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