Available to hire
I am a highly motivated professional currently studying a Foundation Art and Design course, with a flair for communication and a strong academic track record (grades 8/9 in 11 courses and an A* at A Level). I bring a professional background across retail, hospitality and care, and I am eager to learn and adapt to meet new demands.
With 5 years of professional experience, I aim to develop toward education or therapy after higher education. I have worked with children and the elderly in paid roles and have completed an NCFE certificate in Understanding Challenging Behaviours, reflecting my commitment to supportive, people-centred work.
Work Experience
Sales associate at TK Maxx
April 1, 2023 - January 1, 2026Handled customer inquiries, complaints, and returns; built strong customer relationships to increase sales; maintained calm in high-stress peak trading hours; greeted customers, identified needs and provided product advice; enhanced visual merchandising by replenishing and presenting items according to style guides.
Sales assistant at Scott's
October 1, 2022 - January 1, 2023Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Casual sales assistant at Sports Direct
March 1, 2022 - August 1, 2022Accepted and processed cash, cheque, card and mobile payments using POS systems; supported customers and ensured smooth checkout experience.
Dining room assistant at Ladybrook Manor Care Home
November 1, 2021 - February 1, 2022Checked in with customers during meals to ensure orders were correct and met guests' expectations; assisted menu selection with knowledge of specials; liaised with kitchen and bar staff to maintain smooth front-of-house operations; served high volumes of guests.
Charity shop volunteer at Barnardo’s
March 1, 2019 - March 1, 2020Cultivated excellent customer relationships through helpful, friendly service; assessed second-hand goods for quality and working condition.
Animal shelter volunteer at Tameside Animal Shelter
September 1, 2017 - December 1, 2017Provided daily exercise and stimulation to animals through walks and play, enhancing overall wellbeing and health.
Education
Foundation Art and Design Diploma at Manchester College
January 1, 2025 - January 1, 2026A Levels (Mathematics, Biology, Chemistry) at Aquinas College
January 1, 2018 - January 1, 2020GCSE Maths and English at Alder Community High School
January 1, 2013 - January 1, 2018Qualifications
NCFE Level 2 Certificate in Understanding Challenging Behaviours
January 1, 2023 - January 5, 2026HABC Level 1 Certificate in Personal Development for Employability
January 1, 2023 - January 5, 2026Industry Experience
Retail, Healthcare, Education, Travel & Hospitality, Professional Services
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