Felicia Akande

Available to hire

I'm a Marketing Automation Specialist helping businesses turn leads into customers through GoHighLevel, CRM automation, AI chatbots, sales funnels, and intelligent marketing systems.

About

I’m a Marketing Automation Specialist helping businesses turn leads into customers through GoHighLevel, CRM automation, AI chatbots, sales funnels, and intelligent marketing systems.

I specialize in building and optimizing marketing and sales workflows that connect lead generation, customer communication, follow-ups, appointment booking, and conversion.

My project experience includes GoHighLevel CRM configuration, pipeline management, automated SMS and email campaigns, lead capture funnels, conversational AI, Twilio integrations, calendar configuration, and workflow optimization. I’ve also worked on an HVAC-focused CRM and automation project involving messaging compliance, lead handling, and customer communication systems.

I work with tools including GoHighLevel, Make, Zapier, Twilio, Calendly, Airtable, APIs, and webhooks.

What sets me apart is that I look beyond individual automations. I understand how different parts of a business work together and build connected systems that reduce manual work, improve response times, and create a smoother customer journey.

I’m available for CRM implementation, marketing automation, workflow development, funnel building, AI chatbot integration, and ongoing automation support.

Languages

  • EnglishFluent
  • GermanBeginner

Industry experience

  • Real Estate & Construction
  • Education

More experts

Projects · 6

GoHighLevel CRM Setup & Dashboard Customization

GoHighLevel CRM Setup & Dashboard Customization I help businesses and agencies streamline their operations through professional GoHighLevel CRM setup, dashboard customization, and customer relationship management solutions. This project showcases a customized GoHighLevel dashboard and CRM system designed to improve business organization, simplify contact management, and provide better visibility into sales activities and customer interactions. Services & Features GoHighLevel CRM Setup: Account configuration and CRM customization. Dashboard Customization: Organized dashboards tailored to business workflows and operational needs. Contact Management: Contact organization, segmentation, and database management. Sales Pipeline Setup: Custom pipelines, opportunity tracking, and deal management. Workflow Automation: Automated triggers, actions, notifications, and follow-up sequences. Lead Management: Lead tracking, nurturing, and customer journey management. Calendar Integration: Appointment scheduling and booking management. Email & SMS Integration: Streamlined customer communication and follow-ups. Reporting & Analytics: Dashboard organization for monitoring business activities and performance. Project Objective The goal was to create an organized and customized CRM environment that makes it easier to manage customer relationships, track sales opportunities, monitor business activities, and automate repetitive processes. Need GoHighLevel CRM Setup? I can help you configure, customize, and optimize your GoHighLevel account with tailored dashboards, sales pipelines, workflows, and automation systems that support your business operations. Let's build a smarter and more organized CRM system for your business.

  • Marketing Automation Specialist
  • Web Designer
Coaching Website Design & Development | GoHighLevel

Coaching Website Design & Development I design professional, modern, and conversion-focused websites for coaches, consultants, and personal brands looking to establish a strong online presence, attract ideal clients, and grow their coaching businesses. This project showcases a coaching website designed to communicate the coach's expertise, build credibility, showcase services, and encourage potential clients to book discovery calls or coaching sessions. Services & Features Coaching Website Design: Custom website layouts tailored to coaching brands and business goals. Homepage Design: Engaging hero sections, clear messaging, and strategic calls to action. Services & Programs Pages: Professional presentation of coaching packages, programs, and services. About Page Design: Personal brand storytelling that builds trust and credibility. Booking & Appointment Integration: Easy scheduling for discovery calls and coaching sessions. Lead Capture Forms: Forms designed to attract and capture potential coaching clients. Responsive Web Design: Mobile-friendly layouts for seamless browsing across devices. GoHighLevel CRM Integration: Connecting website leads to CRM for effective contact management. Marketing Automation: Automated email follow-ups, lead nurturing, and appointment reminders. Project Objective The goal was to create a professional online presence that positions the coach as an authority, communicates the value of their services, builds trust with potential clients, and makes it easy for visitors to take the next step. Need a Website for Your Coaching Business? I can help you design and build a professional coaching website that reflects your brand, showcases your expertise, attracts your ideal audience, and converts visitors into potential clients. Let's build a website that supports your coaching business and helps you grow.

  • Marketing Automation Specialist
  • Web Designer
GoHighLevel Landing Page Design & Development

GoHighLevel Landing Page Design & Development I design and build professional, responsive, and conversion-focused landing pages using GoHighLevel (GHL) to help businesses attract potential customers, generate leads, and increase conversions. This project showcases a landing page designed with a focus on clean layouts, compelling content presentation, strategic call-to-action sections, and a user-friendly browsing experience. Services & Features GoHighLevel Landing Page Design: Custom landing pages tailored to business goals and brand identity. Responsive Web Design: Mobile-friendly layouts optimized for desktop, tablet, and mobile devices. Conversion-Focused Layouts: Strategic page structures that encourage visitors to take action. Lead Capture Forms: Custom opt-in forms for collecting and managing prospect information. CTA Integration: Strategically positioned call-to-action buttons. GoHighLevel CRM Integration: Connecting landing pages with CRM and contact management systems. Workflow Automation: Automating lead notifications, follow-ups, and customer communication. Funnel Integration: Connecting landing pages to broader sales and marketing funnels. Project Objective The goal was to create a visually appealing and user-friendly landing page that communicates the business offering clearly, builds visitor trust, and encourages potential customers to take the next step. Let's Build Your Landing Page Whether you need a lead generation landing page, opt-in page, service landing page, webinar registration page, or product landing page, I can help bring your vision to life using GoHighLevel. Let's create a landing page that looks professional and supports your business growth.

  • Marketing Automation Specialist
  • Web Designer
GoHighLevel Sales Funnel Design & Development

GoHighLevel Sales Funnel Design & Development I create high-converting sales funnels using GoHighLevel (GHL) to help businesses capture leads, nurture prospects, and turn visitors into paying customers. This project showcases a GoHighLevel sales funnel designed to create a smooth customer journey, improve lead capture, and support business growth through strategic funnel design and automation. Services & Features GoHighLevel Funnel Design: Professional, conversion-focused sales funnel layouts. Landing Page Design: Responsive landing pages designed to capture leads and drive action. Lead Capture Forms: Custom forms and opt-in sections for collecting prospect information. Sales Funnel Development: Structured funnel pages that guide visitors through the buying journey. CRM Integration: Connecting funnel leads directly to GoHighLevel CRM. Workflow Automation: Automated follow-ups triggered by form submissions and customer actions. Email & SMS Automation: Follow-up sequences to nurture leads and improve engagement. Calendar Integration: Appointment booking and scheduling functionality. Project Objective The goal was to create a professional sales funnel experience that makes it easier for businesses to attract prospects, collect leads, automate follow-ups, and manage their sales process from one platform. Need a GoHighLevel Sales Funnel? I can help you design and build GoHighLevel landing pages, lead generation funnels, sales funnels, CRM integrations, and automated customer journeys tailored to your business. Let's turn your funnel into a more effective lead generation and sales system.

  • Marketing Automation Specialist
  • Web Designer
GoHighLevel CRM Setup & Marketing Automation

GoHighLevel CRM Setup & Marketing Automation I help businesses streamline their sales and marketing processes through professional GoHighLevel CRM setup, workflow automation, and lead management solutions. For this project, the focus was on creating an organized CRM system that simplifies business operations, improves lead management, and automates repetitive marketing tasks. Services & Solutions GoHighLevel CRM Setup: CRM configuration, account setup, and customization. Workflow Automation: Automated workflows, triggers, actions, and follow-up sequences. Sales Funnel Setup: Landing pages, funnel development, and lead capture integration. Email & SMS Marketing Automation: Automated campaigns, follow-ups, and customer communication. Pipeline Management: Sales pipeline setup, opportunity tracking, and lead organization. Lead Management: Contact organization, lead nurturing, and automated follow-ups. Calendar & Appointment Automation: Booking systems, appointment reminders, and scheduling workflows. Third-Party Integrations: Connecting business tools to streamline operations. Project Focus The goal was to build a streamlined marketing and CRM system that helps businesses manage leads, automate customer interactions, improve follow-up processes, and create a more efficient sales workflow. Whether you're a small business, agency, consultant, coach, or service provider, I can help you get more out of GoHighLevel through customized CRM solutions and intelligent marketing automation. Looking for a GoHighLevel specialist? Let's build a system that saves time, organizes your business, and supports your growth.

  • Digital Marketer
  • Marketing Automation Specialist
  • Marketing Consultant
  • +1
GoHighLevel CRM Setup & Marketing Automation for Lead Management

I worked on a GoHighLevel CRM and marketing automation project focused on improving lead management, streamlining customer communication, and creating a more organized follow-up process. The goal was to configure a connected system that helps businesses capture leads, manage opportunities, automate communication, and move prospects through the customer journey. My Role & Responsibilities As the Marketing Automation Specialist, my responsibilities included: GoHighLevel CRM setup and account configuration. Sales pipeline and opportunity management. Workflow automation and trigger configuration. Automated SMS and email follow-up sequences. Lead capture forms and funnel configuration. Calendar and appointment booking setup. Conversational AI and customer engagement configuration. Third-party integrations and automation troubleshooting. Tools & Technologies GoHighLevel (GHL), CRM, Workflow Automation, SMS Marketing, Email Marketing, Twilio, Calendars, APIs, and Webhooks.

  • Marketing Automation Specialist

Work experience

GoHighLevel CRM & Automation Specialist · Aurora AgencyMar 2026 – Nov 2026 · 9 mos

Worked on a GoHighLevel CRM audit and optimization project for an HVAC-focused business. Reviewed CRM configuration, messaging compliance, lead management workflows, and customer communication systems. Worked on A2P messaging requirements, SMS consent and STOP handling, workflow improvements, calendar configuration, conversational AI, and email authentication. The project focused on improving CRM organization, supporting compliant business messaging, and creating a more structured lead management and customer follow-up process.

Marketing Automation Specialist · 905 leadlabsJul 2025 – Dec 2025 · 6 mos

Provide marketing automation, CRM implementation, and workflow development services for businesses looking to improve their marketing and sales operations. Specialize in GoHighLevel CRM setup, pipeline configuration, automated lead follow-ups, email and SMS campaigns, sales funnels, conversational AI, and third-party integrations. Develop automated systems for lead capture, qualification, customer communication, appointment scheduling, and lead nurturing. Work with tools such as GoHighLevel, Twilio, Make, Zapier, Calendly, APIs, and webhooks to connect business applications and streamline operational processes. Support clients with workflow troubleshooting, CRM optimization, messaging configuration, and automation improvements.

Education

GoHighLevel (GHL) CRM Setup & Automation · Gohighlevel Academy2024 – 2036

Training in GoHighLevel CRM configuration, sales pipeline management, workflow automation, lead nurturing, funnel setup, and automated customer communication.

Marketing Automation & CRM Management · Gohighlevel Academy2024 – 2036

Training in marketing automation, customer relationship management, email and SMS campaigns, lead generation, and automated sales processes.

AI Chatbots & Conversational AI · Udemy2025 – 2036

Training in AI-powered chatbots, conversational automation, lead qualification, customer engagement, and AI-assisted business workflows.

Workflow Automation & Integration · Udemy2025 – 2036

Training in workflow design and third-party integrations using tools such as Zapier, Make, n8n, APIs, and webhooks.

Testimonials · 5.0 from 5 reviews

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