Available to hire
Enterprise Application Developer specializing in Salesforce and ServiceNow solutions, workflow automation platforms, and modern web applications. Experienced building scalable, secure, and maintainable CRM integrations and APIs, with strong RESTful development and enterprise system integration skills.
Skilled in agile software delivery, CI/CD, authentication (OAuth/JWT), and testing/automation. Continuously expanding expertise across enterprise platforms, data synchronization, and emerging technologies to improve business efficiency.
Skills
Language
English
Advanced
Spanish; Castilian
Beginner
Work Experience
Enterprise Application Developer at Deloitte Technology
November 1, 2025 - June 1, 2026Developed 25+ enterprise components using JavaScript, TypeScript, React, and Node.js to support business workflows. Built 15+ REST API integrations connecting Salesforce, ServiceNow, and third-party systems to improve data synchronization. Automated 20+ workflows using ServiceNow Flow Designer, Salesforce tooling, and custom scripts, reducing manual tasks by 30%. Improved delivery processes with Git workflows, automated testing, and CI/CD pipelines supporting 10+ releases.
ServiceNow Developer at Cognizant
January 1, 2024 - October 1, 2025Developed 30+ ServiceNow components including Business Rules, Client Scripts, Script Includes, and custom applications. Configured 5+ ITSM modules such as Incident, Change, Service Catalog, and Knowledge Management. Built 12+ REST API integrations connecting ServiceNow with enterprise systems to improve data synchronization. Supported 15+ production releases using update sets, testing, Git, and agile practices.
Salesforce Developer at Accenture Philippines
August 1, 2022 - December 1, 2023Developed 30+ Salesforce components using Apex, SOQL, and Lightning Web Components (LWC) for CRM workflows. Built 15+ automation processes using Salesforce Flow, validation rules, and Apex triggers to reduce manual tasks. Managed Salesforce DX workflows including metadata, version control, testing, and deployments across environments. Integrated Salesforce with external systems through REST APIs to improve data synchronization and connectivity.
Software Development Intern at De La Salle University IT Services Office
June 1, 2021 - August 1, 2021Assisted in developing 10+ frontend features for web applications using JavaScript and React.js. Built and optimized 20+ SQL queries for data retrieval, reporting, and application functionality. Collaborated with developers through agile workflows, reviews, and testing.
Volunteer Web Developer at CALEC
January 2, 2021 - June 2, 2022Contributed to the enhancement of a multilingual educational web platform by developing frontend features, improving usability, and supporting digital learning resources for students and educators.
Education
B.S. in Computer Science at De La Salle University
August 1, 2018 - May 1, 2022Qualifications
Industry Experience
Healthcare, Financial Services, Software & Internet, Life Sciences, Professional Services, Computers & Electronics, Education, Travel & Hospitality
- Developed contact management functionality for organizing personal and professional relationships with profiles, notes, tags, and custom information fields.
- Implemented activity tracking workflows including reminders, tasks, events, and follow-up scheduling to maintain relationship engagement.
- Built timeline-based interaction history allowing users to record conversations, activities, and important customer-related events.
- Created structured database models and REST APIs for managing users, contacts, relationships, and application data efficiently.
- Developed flexible CRM data models for managing companies, contacts, opportunities, tasks, and sales activities similar to Salesforce objects.
- Implemented customizable workflows and relationship management features to support business processes and customer lifecycle tracking.
- Built role-based access control and organization management features for enterprise users and teams.
- Created API-driven architecture supporting integrations with external applications and third-party business systems.
- Developed an issue tracking system supporting ticket creation, assignment, prioritization, status management, and workflow-based resolution.
- Implemented user authentication and role-based permissions for administrators, managers, and team members.
- Built interactive dashboards for monitoring issues, project activities, and operational performance metrics.
- Designed scalable database models and API services to manage users, tickets, comments, and workflow records.
- Built automated incident management workflows that create and update ServiceNow records based on external security events.
- Implemented REST API integrations with authentication, data mapping, and synchronization between enterprise platforms.
- Developed automated workflow processes to improve incident routing, tracking, and operational response efficiency.
- Designed integration logic for connecting external security systems with ServiceNow ITSM modules.
- Developed reusable ServiceNow scripts covering Business Rules, Client Scripts, Background Scripts, and Script Includes for automating platform operations.
- Demonstrated server-side and client-side JavaScript development patterns used to customize ServiceNow applications and improve user workflows.
- Implemented examples for data manipulation, record automation, validation logic, and platform integrations using ServiceNow APIs.
- Provided practical solutions for common enterprise ServiceNow development scenarios, helping developers understand scalable scripting practices.
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