Farzana Sayed

Tested desktop, web, and device-integrated applications to ensure functionality, system reliability, and cross-platform compatibility. Designed, developed, and executed functional and non-functional test cases; configured and maintained QA environments for execution. Implemented test automation using Cypress; performed regression, integration, system, API, UI/usability, end-to-end, and exploratory testing to achieve high coverage. Verified test data in backend via SQL queries to ensure data accuracy. Collaborated with agile teams to debug issues, reducing defect leakage and accelerating releases. Documented reproducible bugs in JIRA with steps, screenshots, and environment details; contributed to test strategy, plans, and test data repositories. Worked with support teams to triage customer-reported issues and improve resolutions. Contributed to QA artifacts and promoted QA best practices across the project lifecycle.

Tested desktop and web applications across platforms with cross-browser and responsive testing to enhance stability and reduce defects. Planned, designed, and executed test cases for functional, exploratory, end-to-end, API, UI, regression, smoke, and acceptance testing (achieving high coverage). Developed and executed automated test suites using Selenium WebDriver and Coded UI; validated reports. Performed API testing with Postman, validating JSON structures and data flows. Participated in Agile ceremonies to align QA with sprint goals. Collaborated with developers, project managers, and clients to ensure timely delivery, and led RCA to prevent recurrence. Created and maintained test environments, data, test case repositories, and sign-off documentation.

Designed and executed test plans, scenarios, test cases, and test data for ERP systems, ensuring full functional, integration, system, and regression coverage using TestRail. Conducted end-to-end regression testing and tracked defects using TFS/Azure DevOps, collaborating with developers for timely resolution. Created test documentation, execution logs, and defect metrics to enable transparency and continuous improvement. Worked with cross-functional teams to validate requirements, reproduce issues, and ensure quality releases.