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Results-driven operations manager with a background in organizational strategy and integrated project planning. One of the many things that make my job exciting is that the problems are always different and creativity allows me to design impactful solutions. Always looking for new methods to improve project success by implementing data-driven strategies. My team and I routinely aggregate information from different departments and create actionable strategies. After analysis, we then take the next steps to make adjustments and improvements.…Results-driven operations manager with a background in organizational strategy and integrated project planning. One of the many things that make my job exciting is that the problems are always different and creativity allows me to design impactful solutions. Always looking for new methods to improve project success by implementing data-driven strategies. My team and I routinely aggregate information from different departments and create actionable strategies. After analysis, we then take the next steps to make adjustments and improvements.

Gabriel Ponce

Project Manager, Creative Director, Digital Marketer, +2

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Results-driven operations manager with a background in organizational strategy and integrated project planning. One of the many things that make my job exciting is that the problems are always different and creativity allows me to design impactful solutions. Always looking for new methods to improve project success by implementing data-driven strategies. My team and I routinely aggregate information from different departments and create actionable strategies. After analysis, we then take the next steps to make adjustments and improvements.…Results-driven operations manager with a background in organizational strategy and integrated project planning. One of the many things that make my job exciting is that the problems are always different and creativity allows me to design impactful solutions. Always looking for new methods to improve project success by implementing data-driven strategies. My team and I routinely aggregate information from different departments and create actionable strategies. After analysis, we then take the next steps to make adjustments and improvements.

Available to hire

Results-driven operations manager with a background in organizational strategy and integrated project planning. One of the many things that make my job exciting is that the problems are always different and creativity allows me to design impactful solutions. Always looking for new methods to improve project success by implementing data-driven strategies. My team and I routinely aggregate information from different departments and create actionable strategies. After analysis, we then take the next steps to make adjustments and improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Advanced

Spanish; Castilian

Intermediate

Work Experience

Director of Operations at Audible Reality

August 1, 2022 - August 1, 2022

Launched immersive 3D audio app (iOS & Android) and AI-assisted audio plug-in to personalize music experiences. Managed SR&ED project lifecycle: discovery, technical write-ups, dev team coordination, eligibility validation, and final claim submission for R&D tax incentives. Oversaw cross-functional product launches, web builds, marketing events, vendor contracts, and budget planning. Led hiring and onboarding across engineering, marketing, and creative departments, building scalable, high-performing teams. Partnered with CEO to define strategic priorities, execute product roadmaps, and align business operations with revenue goals. Created and enforced SOPs for operations, marketing, and digital workflows to support startup scale. Managed digital campaign execution and analytics using Spotify for Artists, Firebase, Mixpanel, App Store Connect, YouTube Analytics, and Google Analytics. Created engagement strategies, content rollouts, playlist curation, and community-driven marketing campa

Project Manager at Psycho Bunny

August 1, 2022 - November 27, 2025

Led end-to-end transition from Brightpearl to Deposco OMS, improving inventory accuracy, speed, and fulfillment scalability across DTC, wholesale, and brick-and-mortar channels. Integrated ShipStation with Momentis ERP to automate shipping, improving SLA compliance and customer satisfaction. Spearheaded UPS carrier integration across retail and e-commerce, generating ~$1M+ in annual shipping cost savings and expanding efficiency across warehouse operations. Managed complete re-build of US and Canada e-commerce sites (Shopify) in English and French, improving UX, site performance, and conversion rates. Migrated teams from Excel to Microsoft BI, delivering real-time, automated dashboards for planning, merchandising, and finance. Rolled out Power BI for churn and customer segmentation analysis, enabling marketing and CRM to improve retention and LTV. Acted as lead coordinator for store openings across North America, aligning eCommerce, logistics, merchandising, allocation, HR, and marketi

Project Manager at Mary Kay (Account Growth)

August 1, 2018 - August 1, 2018

Grow Mary Kay's account from $300K to $1.5M in 12 months through improved project delivery and customer experience design.

Project Manager at Monster.ca

May 1, 2014 - May 1, 2014

Led campaigns and cross-market product launches; earned the Accolade Award (Corporate Category) for campaign excellence.

Project Manager at Reader's Digest Canada

April 1, 2012 - April 1, 2012

Led cross-market product launches (books) across Canada, the US, Mexico, Brazil, and Europe.

Marketing Project Lead at L’Oréal Canada

September 1, 2010 - September 1, 2010

Administered a $3.5M marketing budget and developed forecasting tools still in use. Coordinated packaging, promotions, and national launches.