Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
UX Engineer at GIC Project (Singapore)
May 1, 2023 - November 13, 2025Led end-to-end product design for complex investment applications in close collaboration with PMs, engineers, and internal users. Built the ISPM One ecosystem design system with dark/light themes, scalable design patterns, typography, layout, and navigation. Integrated AI tools to accelerate workflows and streamline the design process. Contributed to the development of the GIC Enterprise Design System. Facilitated user and stakeholder discovery sessions to uncover pain points, map current business processes, and define requirements aimed at reducing PM debt. Automated current manual business processes to improve efficiency, enabling users to focus on higher-value decision making tasks. Awarded DA Spot Award (2021) for excellence in managing cross-vertical design work and reducing design debt.
Product Design Lead at Doctor Anywhere
April 30, 2023 - April 30, 2023Led end-to-end product design for Telehealth, B2B, and Marketplace verticals. Drove user research, usability testing, and collaborated with data analytics to improve user acquisition, retention, and growth. Individually contributed to reducing design debt through research, prototyping, usability tests, and design QA. Built and managed a scalable core healthcare design system across multiple verticals. Recruited and mentored mid-level and junior designers; prioritised design roadmaps and backlogs based on research insights, feasibility, and business impact. Shared key research findings with stakeholders (C-level) and cross-functional teams to support strategic decision-making.
UX Consultant at JLT Asia
May 31, 2019 - May 31, 2019Led design process for multiple insurance products and client portals; facilitated design thinking workshops, quick prototypes, and usability testing. Created prototypes and UI for web/mobile applications; conducted onsite client workshops in Norway; developed branding and UI style guide documentation.
Education
Professional Graduate Diploma in IT at BCS, The Chartered Institute of IT (UK)
January 1, 2014 - January 1, 2014Diploma in IT at BCS, The Chartered Institute of IT (UK)
January 1, 2013 - January 1, 2013Certificate in IT at BCS, The Chartered Institute of IT (UK)
January 1, 2013 - January 1, 2013Qualifications
NN/g UX Certification
January 1, 2022 - November 13, 2025Microsoft Certified Professional
January 1, 2013 - November 13, 2025ICDL Certification
January 1, 2008 - November 13, 2025Industry Experience
Healthcare, Financial Services, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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