I'm a forward-looking Product Design Lead and AI Strategist with over 12 years of experience in UI/UX design and managing end-to-end product design processes across healthcare, fintech, investment, tech, and SaaS. I’m passionate about integrating LLMs and AI agent technologies into product design in an ethical way to accelerate workflows and unlock innovation. I have contributed to seamless product experiences that increased user engagement, acquired new users, and supported organisations in achieving their business goals. I’m continuously self-learning emerging tools and AI technologies to stay ahead of the evolving product design landscape. My goal is to solve real-world problems while delivering lasting value for both users and business.

Gayan Gunarathne

I'm a forward-looking Product Design Lead and AI Strategist with over 12 years of experience in UI/UX design and managing end-to-end product design processes across healthcare, fintech, investment, tech, and SaaS. I’m passionate about integrating LLMs and AI agent technologies into product design in an ethical way to accelerate workflows and unlock innovation. I have contributed to seamless product experiences that increased user engagement, acquired new users, and supported organisations in achieving their business goals. I’m continuously self-learning emerging tools and AI technologies to stay ahead of the evolving product design landscape. My goal is to solve real-world problems while delivering lasting value for both users and business.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

UX Engineer at GIC Project (Singapore)
May 1, 2023 - November 13, 2025
Led end-to-end product design for complex investment applications in close collaboration with PMs, engineers, and internal users. Built the ISPM One ecosystem design system with dark/light themes, scalable design patterns, typography, layout, and navigation. Integrated AI tools to accelerate workflows and streamline the design process. Contributed to the development of the GIC Enterprise Design System. Facilitated user and stakeholder discovery sessions to uncover pain points, map current business processes, and define requirements aimed at reducing PM debt. Automated current manual business processes to improve efficiency, enabling users to focus on higher-value decision making tasks. Awarded DA Spot Award (2021) for excellence in managing cross-vertical design work and reducing design debt.
Product Design Lead at Doctor Anywhere
April 30, 2023 - April 30, 2023
Led end-to-end product design for Telehealth, B2B, and Marketplace verticals. Drove user research, usability testing, and collaborated with data analytics to improve user acquisition, retention, and growth. Individually contributed to reducing design debt through research, prototyping, usability tests, and design QA. Built and managed a scalable core healthcare design system across multiple verticals. Recruited and mentored mid-level and junior designers; prioritised design roadmaps and backlogs based on research insights, feasibility, and business impact. Shared key research findings with stakeholders (C-level) and cross-functional teams to support strategic decision-making.
UX Consultant at JLT Asia
May 31, 2019 - May 31, 2019
Led design process for multiple insurance products and client portals; facilitated design thinking workshops, quick prototypes, and usability testing. Created prototypes and UI for web/mobile applications; conducted onsite client workshops in Norway; developed branding and UI style guide documentation.

Education

Professional Graduate Diploma in IT at BCS, The Chartered Institute of IT (UK)
January 1, 2014 - January 1, 2014
Diploma in IT at BCS, The Chartered Institute of IT (UK)
January 1, 2013 - January 1, 2013
Certificate in IT at BCS, The Chartered Institute of IT (UK)
January 1, 2013 - January 1, 2013

Qualifications

NN/g UX Certification
January 1, 2022 - November 13, 2025
Microsoft Certified Professional
January 1, 2013 - November 13, 2025
ICDL Certification
January 1, 2008 - November 13, 2025

Industry Experience

Healthcare, Financial Services, Software & Internet, Professional Services