Available to hire
I am a Software Author at Natech Banking Solutions, working within the Customer Success and Training domain, where I contribute to the development of technical training material and system documentation for core banking platforms. I hold a degree in Informatics and Telecommunications and am currently pursuing a postgraduate degree in Informatics and Networks. My academic and professional interests focus on software systems, data-driven technologies, and applied artificial intelligence, particularly in structured, real-world environments such as banking and healthcare.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Junior Software Author at Natech Banking Solutions
February 1, 2025 - PresentDevelop and deliver customer-focused software training, ensuring users successfully adopt Natech's banking solutions. Support clients through troubleshooting, documentation, and direct customer engagement to enhance product adoption and satisfaction. Collaborate cross-functional with technical and customer success teams to ensure optimal software functionality and user experience.
Junior Software Developer at Institute of Bio-Innovation (IN.BIS), Athena Research Center
May 1, 2025 - October 1, 2025Intern participating in research and development activities within the Bio-Innovation lab, contributing to innovative projects at the intersection of informatics and bio-sciences. Assisted in developing and testing machine learning models, focusing on bioinformatics applications. Collaborated effectively with multidisciplinary teams, documenting experimental procedures and presenting research outcomes clearly.
Education
Bachelor's Degree in Computer Engineering at TEI of Epirus (now University of Ioannina)
January 1, 2017 - January 1, 2024Master’s Degree in Informatics and Networks at University of Ioannina
January 11, 2030 - December 28, 2025Qualifications
NOCN Level 2 Certificate in ESOL International (C1)
July 21, 2015 - December 28, 2025Training in Artificial Intelligence
January 1, 2024 - December 28, 2025Financial Technology (Fintech) Innovations
January 1, 2025 - December 28, 2025Generative AI Language Modeling with Transformers
January 1, 2025 - December 28, 2025Generative AI and LLMs: Architecture and Data Preparation
January 1, 2025 - December 28, 2025Industry Experience
Software & Internet, Professional Services, Education, Life Sciences, Healthcare
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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