I'm an analytically minded professional with a strong blend of customer support, virtual assistance, and AI generalist capabilities. I hold a B.Tech in Physics Electronics and have a track record of sharpening executive operations, optimizing customer lifecycles, and coordinating complex travel: all while leveraging agentic AI to automate workflows. I'm certified by the Digital Witch Support Community and Outskill, and I routinely work with modern tools like HubSpot, Zendesk, and Intercom to drive operational excellence for busy global teams. I specialize in executive calendar management, inbox zero strategies, travel logistics, and AI-driven process automations. My approach bridges technical rigor with high-touch administrative execution, delivering reliable, scalable outcomes for executives and environments across multiple time zones.

AGBAI CHIBUIKE GERALD

I'm an analytically minded professional with a strong blend of customer support, virtual assistance, and AI generalist capabilities. I hold a B.Tech in Physics Electronics and have a track record of sharpening executive operations, optimizing customer lifecycles, and coordinating complex travel: all while leveraging agentic AI to automate workflows. I'm certified by the Digital Witch Support Community and Outskill, and I routinely work with modern tools like HubSpot, Zendesk, and Intercom to drive operational excellence for busy global teams. I specialize in executive calendar management, inbox zero strategies, travel logistics, and AI-driven process automations. My approach bridges technical rigor with high-touch administrative execution, delivering reliable, scalable outcomes for executives and environments across multiple time zones.

Available to hire

I’m an analytically minded professional with a strong blend of customer support, virtual assistance, and AI generalist capabilities. I hold a B.Tech in Physics Electronics and have a track record of sharpening executive operations, optimizing customer lifecycles, and coordinating complex travel: all while leveraging agentic AI to automate workflows. I’m certified by the Digital Witch Support Community and Outskill, and I routinely work with modern tools like HubSpot, Zendesk, and Intercom to drive operational excellence for busy global teams.

I specialize in executive calendar management, inbox zero strategies, travel logistics, and AI-driven process automations. My approach bridges technical rigor with high-touch administrative execution, delivering reliable, scalable outcomes for executives and environments across multiple time zones.

See more

Language

English
Fluent

Work Experience

Virtual Assistant & Customer Support Specialist (Trainee) at Digital Witch & Outskill Initiatives
January 1, 2025 - Present
Customer support excellence: Optimized customer lifecycles and tracking using HubSpot and Zendesk, delivering high-quality resolutions and maintaining high satisfaction rates. Executive administrative support: Managed complex calendars and appointment settings using Calendly and Picktime, ensuring seamless coordination across multiple time zones. Communication & inbox management: Streamlined executive email workflows by filtering inquiries and maintaining professional correspondence to achieve 'Inbox Zero'. Hospitality & travel coordination: Orchestrated comprehensive travel itineraries and managed property listings and guest bookings via Airbnb and Booking.com. AI solutions deployment: Engineered custom AI assistants to automate repetitive administrative tasks and data-heavy workflows, increasing operational output.

Education

B.Tech in Physics Electronics at Federal University of Technology, Akure (FUTA)
January 11, 2030 - January 1, 2025

Qualifications

In-Demand IT Skills Certification (Digital Witch Support Community)
January 1, 2025 - May 1, 2026
Generative AI Mastermind (AI Generalist Certificate) - Outskill
January 1, 2026 - May 1, 2026

Industry Experience

Professional Services, Software & Internet, Media & Entertainment, Travel & Hospitality, Other